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With over 30 years of experience working in the courier and logistics industry, I am confident that my skills and expertise will be an asset to your team.
Throughout my career, I have worked at TCS (PVT) Ltd. in various roles, from Sales Solicitor to Manager Operation. In my most recent role as Area Operation Head, I was responsible for developing cost-effective and customer-centric operations plans, managing and developing staff, and conducting periodical audits of functions and activities.
I have a proven track record of success in managing operations, improving delivery quality, achieving KPIs, and reducing delivery KPI of PTCL bill delivery from ten days to six days. I am adept at planning and executing bulk delivery shipment operations, route mapping and profiling, and streamlining operational activities. Additionally, I have experience in managing transit hubs, same-day deliveries of e-commerce, and managing return ops activities.
I possess excellent communication and interpersonal skills, which enable me to build and maintain strong relationships with customers and team members. I am a dedicated and hardworking individual who thrives in a fast-paced and challenging environment.
I look forward to the opportunity to discuss how my skills and experience can contribute to your organization's success.

Hotelová prevádzka a práca s ľuďmi sú pre mňa po viacročných skúsenostiach dobre známym prostredím. Viedla som tím ľudí, s ktorými sme si vybudovali systém založený na dôvere, rešpekte a vzájomnom počúvaní- v dynamickej klíme, kde je potrebné rýchlo reagovať, rozhodovať sa a zároveň udržať príjemnú pracovnú náladu. Dobrá atmosféra a spolupráca sú pre mňa kľúčom k tomu, aby sa zamestnanci cítili prirodzene motivovaní a hostia odchádzali spokojní. Som organizovaná, zodpovedná a práca, ktorá si vyžaduje samostatnosť, koordináciu viacerých úloh a cit pre ľudí, mi je blízka.

Accomplished IT professional with cybersecurity, software development, and cloud computing expertise, complemented by a solid academic background and research in digital twin technology and wearable tech impacts. Demonstrated leadership through founding a tech startup and leading student union initiatives, highlighting digital transformation and project management skills. Experienced in operational roles within the aviation industry and startups, focusing on improving efficiency and customer satisfaction. Adept at driving technological innovation and implementing effective IT solutions to advance organizational objectives.

Dynamic professional in English transcription and shorthand, recognized for exceptional adaptability and problem-solving capabilities. Expertise in producing precise and timely transcripts while managing documentation with the utmost confidentiality. Proven track record of collaboration and delivering consistent results, coupled with the ability to adjust to evolving requirements. Highly skilled in shorthand, typing, and proofreading, complemented by strong organizational and communication abilities, making a significant impact in legal and business environments.

Yeshmendra Kumar

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Bachelor of Arts - English Hons

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Stenographer in Centra Govt

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Bachelor of Arts - English Hons

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