YESHVANTH CHANDRAN
Data Associate 1
Chennai
Summary
Experienced Subject Matter Expert in Quality Operations with over 8 years in machine learning data annotation and quality auditing. Skilled in workflow quality management, root cause analysis, and process optimization. Led large teams through complex quality challenges and supported AI workflow development, driving data-driven insights and improving quality outcomes in high-volume environments.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Machine Learning Data Associate 1
AGI DATA SERVICES
09.2017 - 10.2025
- Took up the role of 'Machine Learning Data Associate' under Amazon's Alexa AI
- Conducted quality audits to ensure compliance with data standards.
- Responsible to transcribe and annotate Natural Language Understanding (NLU) speech from raw data.
- Executed transcription and annotation services to ensure accuracy in natural language understanding data.
- Executed transcription and annotation of natural language understanding (NLU) speech from raw data.
- Translate established guidelines into daily work practices and work along with management on workload scheduling and deliverables.
- Capable of delivering high quality data under critical time constraints.
- Provide day-to-day expert support for a large and growing team of data associates, updating the conventions as per the customer requirement.
- Proactively managing the team members and making sure the SLA is completed at scheduled time without any escalations.
- Initiating various quality improvement programs across site and validating the same with successful results.
- Creating milestones on various levels of a program/project and effectively completing it with the desired results.
- Handling unique data analysis requests from a range of data customers, contributing to process improvements to reduce handling time and improve output.
- Providing end-to-end support from designing to result generation on various learning modules using learning module software.
- Worked as a Gold DA in annotations for US, UK, CA and ANZ customers.
- Trained and mentored new hires, facilitating their achievement of benchmark metrics.
- Creating or modifying SOPs for process standardization.
- Providing quality improvement across various workflow/process by identifying the error trends and developing an action plan accordingly.
- Analyzed annotation errors and implemented corrective measures, leading to reduced inconsistencies and improved outcomes.
- Contributed to regular project meetings by providing insights on data annotation progress and challenges.
- Maintained comprehensive documentation of annotation processes and guidelines to support team knowledge sharing.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor Of Engineering - Electrical and Electronics
Loyola Institute Of Technology
ChennaiSkills
- Transcription
- Transcription Verification
- Annotation
- Annotation Verification
- Gold Annotation
- GSR
- IGSR
- A-Shop
- Prime Video
- Speaker Diarization
- ASR Transcription
Accomplishments
- Mentored and trained 30+ associates across Chennai (MAA) and Hyderabad (HYD) in Transcription and Annotation workflows, enabling them to consistently meet organizational quality and productivity standards within defined timelines.
- Selected as one of only four Data Associates in Chennai for the 2018 Corporate Workspace System pilot program. Contributed to data collection, analytical reporting, and insights generation that supported workflow development and project implementation.
- Selected as one of only two Data Associates in Chennai for the 2019 AWS Lex Verification initiative. Played a key role in workflow development, process validation, and operational implementation during the project's formative stages.
- Served as a Subject Matter Expert (SME) for annotation projects, ensuring high-quality data labeling and adherence to project guidelines.
- Played a key role in the development of a real-time Velocity Tracker used to monitor production metrics, track team performance, and support process optimization initiatives.
Certification
Star Performer of the Month award
Timeline
Machine Learning Data Associate 1
AGI DATA SERVICES
09.2017 - 10.2025
Bachelor Of Engineering - Electrical and Electronics
Loyola Institute Of Technology