Yishu Agarwal
Senior Vice President
Summary
Results-driven Technology Executive with over 15 years of global experience leading large-scale Anti-Money Laundering (AML), Know Your Customer (KYC), and Client Risk Framework (CRF) transformations across top-tier financial institutions.
I’ve spearheaded multi-year compliance modernization initiatives, aligning technology, data, and operations to meet evolving regulatory standards (AUSTRAC, FATF, APRA, MAS, OCC) and enhance customer onboarding, due diligence, and transaction monitoring capabilities.
Overview
18
18
years of professional experience
Work History
Senior Vice President
Citibank, NA
07.2014 - Current
- Led a multi-million-dollar modernization of AML and KYC platforms, enabling end-to-end digital onboarding across client, advisor and assisted channels for private banking clients.
- Directed global cross-functional teams and vendors (technology, compliance, operations) to deliver scalable financial crime solutions aligned with FATF, AUSTRAC and MAS regulatory frameworks.
- Drove API-first and microservices adoption, reducing onboarding cycle times while strengthening data lineage, auditability and regulatory transparency.
- Advised senior executives on financial crime and client lifecycle transformation, shaping enterprise strategy for risk automation, regulatory resilience and cost efficiency.
Senior Systems Analyst
Nice Actimize
06.2013 - 06.2014
- Directed end-to-end platform transformation programs (analysis, design, testing, implementation and adoption), aligning technology solutions with regulatory, risk and operational requirements through cross-functional stakeholder engagement.
- Redesigned KYC workflows and strengthened data and control frameworks, delivering a 20% improvement in KYC return/completion rates and enhanced regulatory compliance.
Senior Technology Specialist
Infosys Technologies
12.2007 - 06.2013
- Delivered an enterprise financial crime and risk technology platform integrating transaction monitoring, customer risk rating and controls into a single operating model aligned with regulatory expectations (including AUSTRAC).
- Led end-to-end modernization of Private Bank onboarding and KYC, using data-driven, standardized workflows to improve efficiency, data quality and client experience while reducing operational and compliance risk through platform consolidation.
Skills
Digital Onboarding
Timeline
Senior Vice President
Citibank, NA
07.2014 - Current
Senior Systems Analyst
Nice Actimize
06.2013 - 06.2014
Senior Technology Specialist
Infosys Technologies
12.2007 - 06.2013
Bachelor of Engineering - Chemical Engineering
Visvesvaraya Technological University
Affiliations
Member, Association of Certified Anti-Money Laundering Specialists (ACAMS) (1001155874)