Results-driven Associate Account Coordinator with extensive experience in managing diverse client accounts and executing targeted marketing strategies. Proven ability to enhance customer satisfaction through exceptional service, leading to a significant increase in client retention rates. Core competencies include relationship management, strategic planning, and data analysis. Aiming to leverage expertise in a dynamic environment to drive business growth.
Committed to delivering high-quality results while meeting rigorous performance targets. I have three years of experience in social media marketing, strategizing content, content writing, and campaign execution.
Advertising professional with a Bachelor’s degree in Mass Media, specializing in Advertising. Demonstrated success in crafting and implementing innovative marketing campaigns that boost brand visibility and engagement. Expertise in digital marketing, content creation, and strategic planning positions well to support organizational growth. Committed to utilizing skills to drive impactful marketing initiatives.
Developed new social media avenues and ways of connecting with audiences.
Team player with multitasking skills and ability to take initiative.
Proficiency in operating Canva and Shopify.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Coordinator and Associate Account Manager
Group M
Toronto
05.2022 - Current
Monitored social media trends and leveraged insights to optimize content strategy and improve audience engagement
Delivered solutions for diverse industries including telecommunications and consumer packaged goods.
Expertly managed and executed ASC campaigns within the e-commerce domain.
Assisted in creating advertising budgets based on desired outcomes from campaigns.
Analyzed competitor product lines and market strategies in assigned regions.
Managed daily content creation and curation for Facebook, X, Instagram, and LinkedIn, aligning with brand voice and marketing goals.
Social Media and Marketing Coordinator
Sapsol technologies
01.2022 - Current
During my tenure at the Sapsol, on multiple social media strategies I worked with Influencers for advertising and marketing purposes, also worked with Google ad campaigns, Instagram & Facebook paid ads
Furthermore, I also worked on email marketing conducted campaign on Amazon and Etsy
Social Media Marketing Coordinator
Pop Diaries
MUMBAI
08.2020 - 04.2021
Worked on creative ideas and strategized content on social media accounts like Instagram and YouTube and the company's blogs
Created weekly social media calendars to promote the company's social media pages
Handled and guided junior interns regarding their daily task
Business Development Executive
Prime Creative World
MUMBAI
09.2019 - 02.2020
Worked on developing and enhanced new clientele base
Prepared and pitched presentations to potential clients
Maintained amicable relationship with existing clients by providing after sales service
Handled company's social media presence on Instagram and Facebook
Operations and Customer Relationship Intern
Fizzy Goblet
MUMBAI
03.2018 - 05.2018
Resolved customer queries about exchanges and returns
Updated customers with new arrival of the products
Followed-up for customer experience, suggestions, remarks or questions
Maintained adequate inventory by keeping tabs on Shopify
Resolved customer grievances and provided fruitful results
Created a website using Wix as a part of my coursework which included website creation, analyzing data using Google Analytics and handling social media profiles for the website using Hootsuite.
Languages
English
First Language
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Timeline
Account Coordinator and Associate Account Manager
Group M
05.2022 - Current
Social Media and Marketing Coordinator
Sapsol technologies
01.2022 - Current
Social Media Marketing Coordinator
Pop Diaries
08.2020 - 04.2021
Business Development Executive
Prime Creative World
09.2019 - 02.2020
Operations and Customer Relationship Intern
Fizzy Goblet
03.2018 - 05.2018
Global Business Management - Advertising
Humber College
Bachelors of Mass Media - Mass Media
University of Mumbai
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