Yogakalaivani Murali

• Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence..
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

• Increased candidate pool by proactively sourcing and engaging passive candidates through various platforms.
• Conducted thorough pre-screening interviews for potential candidates, ensuring a high level of quality for final interviews.
• Facilitated effective communication between candidates, hiring managers, and human resources throughout the entire recruitment process.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Resolved problems, improved operations and provided exceptional service.
• Learned and adapted quickly to new technology and software applications.

Competitive Monitoring Tool, Process over competitors and Report to the Amazon Tool.

Assigning work, QC Reporting.

Team Management