Yogender
Gurugram
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
7
7
years of professional experience
Work History
DHM
ZEPTO
GURUGRAM
01.2021 - 04.2025
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
EXECUTIVE
UDAAN
GURUGRAM
08.2018 - 12.2021
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interviewed, recruited and trained new onboarding candidates.
- Identified trends and assessed opportunities to improve processes and execution.
Education
F-TECH DIPLOMA IN FORMATION TECHNOLOGY - Technology Education
F-TECH
GURUGRAM09-2018
Skills
- Recruiting and Hiring
- Systems Analysis
- Interpersonal Skills
- Manufacturing Processes
- Team supervision
- Process improvement
- Employee training
- Customer service
Timeline
DHM
ZEPTO
01.2021 - 04.2025
EXECUTIVE
UDAAN
08.2018 - 12.2021
F-TECH DIPLOMA IN FORMATION TECHNOLOGY - Technology Education
F-TECH