Yogender Singh
Delhi
Overview
6
6
years of professional experience
Work History
Data Entry Operator
Ministry of Civil Aviation
10.2019 - Current
- Data Entry Operator in the Ministry of Civil Aviation mainly handles work related to maintaining files and data, scanning physical files into electronic files, preparing routine reports, attending official calls, mailing communications to other offices, keeping a record of meetings, and other matters related to E-office management, such as noting and drafting.
Credit Card Collection Agent
(HDB Financial Services)
01.2019 - 09.2019
- Handle the customer calls on the dialer for credit card payment collections that are in Bucket 1, which pertains to the Delhi region in Ms. Kiran Sharma team.
- Achieve the resolution, normalization, and rollbacks as per targets.
- Achieve the daily target of the calls on the dialer, along with the quality parameters of the dialer.
- Strategies to ensure strong follow-ups on the high-value cases, along with the field visits done.
Education
Bachelor of Science - PCM
Dr. BRAU
Agra09-2014
Skills
- Data entry
- Report generation
- Document management
- Database maintenance
- Data verification
- Data analysis
- Document scanning
- File management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Profile
- I am a highly ambitious person who always strives to aim high, and I am also extremely passionate about what I do, bringing a flair of creativity to the workplace. I also have a talent for self-expression through artistic means and highly value harmony, emotional connections, and moral connections in my work. I intend to actively use all my gained knowledge in my current field of employment
- To utilize my skills with complete sincerity and work towards building a challenging career in a growth-oriented and edge organization that recognizes and values individual contributions towards the running of the organization, and continues learning in challenging roles
PROFESSIONAL EXPERIENCES
9 months of work experience at HDB Financial Ltd, and I left the job due to some family problems
4.5 years of work experience as a Data Entry Operator in the Ministry of Civil Aviation (MoCA), Rajiv Gandhi Bhawan, near Jor Bagh metro station, New Delhi 110003
DECLARATION
I hereby declare that all the information given above is true to my Knowledge.
Timeline
Data Entry Operator
Ministry of Civil Aviation
10.2019 - Current
Credit Card Collection Agent
(HDB Financial Services)
01.2019 - 09.2019
Bachelor of Science - PCM
Dr. BRAU
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