Yogendra Giri
Meerut
Summary
To work in a challenging and confident atmosphere which provides the Best opportunity for learning and growth.
Overview
22
22
years of professional experience
Work History
GM Service
Shree Shyam Ji Automotive
11.2020 - Current
- Looking after three workshops including one main workshop and two branches
- Manage the team of 170 employees in all branches including senior management of dealership
- Handing 1500 RO load in mechanical and 200 in Bodyshop in all branches
- Responsible for achieve customer satisfaction
- Responsible for implementation of process KRA
- Responsible for Achievement regular growth in revenue
- Manage customer escalations within dealership
- Interviewing the dealership team for hiring in branches
- Authorized Dealer Of Mahindra & Mahindra Ltd
GM Service
Fairdeal Cars Pvt Ltd
Faridabad
01.2018 - 10.2020
- Manage the team of 95 employees including senior managers
- Handing 900 load in mechanical and 120 in Bodyshop
- Responsible for implement process parameters at dealership
- Responsible for achieve business targets
- Achieve business KRA
- Authorized Dealer Of Maruti Udyog Ltd
GM After Sales
Liftech India Pvt Ltd
Sahibabad
10.2015 - 12.2017
- Manage the team of 70 employees including senior managers
- Handing 1000 load in mechanical and 135 in Bodyshop
- Responsible for implement process parameters at dealership
- Responsible for achieve business targets
- Communication with parent company
- Authorized Dealer Of Volkswagen India
Service Manager
Atrica Automobiles Pvt Ltd
Noida
03.2012 - 10.2015
- Manage the team of 55 employees including FOM, FC and CRM as well advisors
- Handing 750 load in mechanical workshop
- Adhere the process parameters at dealership
- Responsible for achieve labour and parts target
- Authorized Dealer Of Volkswagen India
Service Manager
Parshav Automobiles
Meerut
11.2008 - 03.2012
- Manage the team of 45 employees including FOM, FC and CRM as well advisors
- Handing 750 load in mechanical workshop
- Adhere the process parameters at dealership
- Responsible for achieve labour and parts target
- Authorized Dealer Of Tata Motors Ltd
Supervisor & Promoted as Service Manager
Shri Shyam Jee Autowheels Pvt. Ltd.
04.2004 - 11.2008
- Manage the team of 45 employees including FOM, FC and CRM as well advisors
- Handing 600 load in mechanical workshop and 70 load in bodyshop
- Adhere the process parameters at dealership
- Responsible for achieve labour and parts target
- Authorized Dealer of Hero Honda Motors Ltd
Education
Post Graduate - Political science
CCS University
Graduation -
CCS University
Intermediate -
U.P.Board
AllahabadHigh school -
U.P.Board
AllahabadDiploma -
Mechanical Engineering
Skills
- Process implementation
- Revenue growth
- Team management
- Customer satisfaction
- Business target achievement
- Vehicle inspection
- Customer relationship management
- Effective communication
- Conflict resolution
- Performance evaluation
- Leadership and team building
- Service quality improvement
- Employee development
Hobbies and Interests
- Listen Music
- Reading Books
Training
- POLO GP
- SM Basic Level
- Tiguan & Passat New
- Ameo
- NDMS
- MILE
- SH Training
- NPD
Languages
- Hindi
- English
- Hindi
Personal Information
- Father's Name: Late Sh. Thakur Das Giri
- Date of Birth: 10/08/80
- Nationality: Indian
- Marital Status: Married
Languages
English, Hindi
First Language
Timeline
GM Service
Shree Shyam Ji Automotive
11.2020 - Current
GM Service
Fairdeal Cars Pvt Ltd
01.2018 - 10.2020
GM After Sales
Liftech India Pvt Ltd
10.2015 - 12.2017
Service Manager
Atrica Automobiles Pvt Ltd
03.2012 - 10.2015
Service Manager
Parshav Automobiles
11.2008 - 03.2012
Supervisor & Promoted as Service Manager
Shri Shyam Jee Autowheels Pvt. Ltd.
04.2004 - 11.2008
Post Graduate - Political science
CCS University
Graduation -
CCS University
Intermediate -
U.P.Board
High school -
U.P.Board
Diploma -
Mechanical Engineering