Sales Force
Yogendra Patel
Assistant Sales Manager
Indore
Summary
Assistant Sales Manager bringing 3+ years of experience in Sales industry with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Dedicated to enhancing customer retention with service-focused approaches. Highly experienced with B2C market and proven talent in learning new products, services and processes quickly.
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Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Assistant Sales Manager
Extramarks Education India Pvt. Ltd.
Patna
05.2021 - 08.2022
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained and mentored 9 employees to grow sales market and increase customer satisfaction.
- Developed monthly team action plans and monitored progress.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Used SalesForce to keep track of sale's team performance metrics.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Managed and motivated sales team to increase revenue 70% .
- Coached sales team both collectively and individually to help each employee achieve monthly goals.
- Assisted sales team with completing customer transactions and managing issues.
- Conducted daily effective sales huddles with team to focus on behaviors that would convert to sales.
Business Development Associate
BYJU'S (Think & Learn Pvt. Ltd.)
Bareilly
06.2019 - 10.2020
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Communicated with local organizations to build networks and develop leads.
- Met with current clients to assess needs and develop improvement plans.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Negotiated contracts and closed sales with new and existing clients.
- Enhanced customer experience using all omnichannel offerings.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Developed knowledge of company products and services to make suggestions according to customer needs
- Evaluated client financial positions and identified most appropriate banking products
- Developed tailored solutions to meet individual banking needs
- Utilized Lead Squared CRM tool to generate leads
- Produced and executed loan packages
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors
Technical Support Executive
APPARENT IT SOLUTIONS PRIVATE LIMITED
Delhi
02.2016 - 08.2017
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
- Extended analysis to assist technology team efforts to escalate and resolve issues.
- Analyzed and developed service goals for in-bound call center.
- Tracked KPIs and created continuous improvement plans.
Site Engineer
Larsen & Toubro
Assam
06.2014 - 05.2015
- Analyzed survey reports, maps, blueprints and other topographical and geologic data to plan infrastructure and construction projects.
- Developed cost estimates for planned projects to aid in costing and budget planning efforts.
- Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
- Gathered data, incorporating into drawings, schematics and maps.
- Developed safety awareness program consisting of construction safety audits and safety meetings.
- Suggested process and technical design changes to improve performance and efficiency.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Supervised and monitored daily tasks of 20 subcontractors.
- Prepared site reports and organized subcontractor invoices, codes documentation and schematics.
Education
Bachelor of Engineering - Electronics And Telecommunication
Patel College of Science & Technology
Indore 06.2010 - 05.2014
Higher Sceondary - Science
School of Excellence
Dewas 02.2008 - 04.2010
Skills
Team building and development
undefinedAdditional Information
Fathers name: Mr. Nihal Singh Patel
Nationality: Indian
Date of Birth: 13th January 1991
Software
Lead Squared
PLC
Scada
MS Excel
MS Word
Certification
Post Graduation Diploma in Industrial Automation
Timeline
Assistant Sales Manager
Extramarks Education India Pvt. Ltd.
05.2021 - 08.2022
Business Development Associate
BYJU'S (Think & Learn Pvt. Ltd.)
06.2019 - 10.2020
Post Graduation Diploma in Industrial Automation
04-2016
Technical Support Executive
APPARENT IT SOLUTIONS PRIVATE LIMITED
02.2016 - 08.2017
Site Engineer
Larsen & Toubro
06.2014 - 05.2015
Bachelor of Engineering - Electronics And Telecommunication
Patel College of Science & Technology
06.2010 - 05.2014
Higher Sceondary - Science
School of Excellence
02.2008 - 04.2010
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