Sales Force
Yogendra Patel
Assistant Sales Manager
Indore
Summary
Assistant Sales Manager bringing 3+ years of experience in Sales industry with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Dedicated to enhancing customer retention with service-focused approaches. Highly experienced with B2C market and proven talent in learning new products, services and processes quickly.
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Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Assistant Sales Manager
Extramarks Education India Pvt. Ltd.
Patna
05.2021 - 08.2022
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained and mentored 9 employees to grow sales market and increase customer satisfaction.
- Developed monthly team action plans and monitored progress.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Used SalesForce to keep track of sale's team performance metrics.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Managed and motivated sales team to increase revenue 70% .
- Coached sales team both collectively and individually to help each employee achieve monthly goals.
- Assisted sales team with completing customer transactions and managing issues.
- Conducted daily effective sales huddles with team to focus on behaviors that would convert to sales.
Business Development Associate
BYJU'S (Think & Learn Pvt. Ltd.)
Bareilly
06.2019 - 10.2020
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Communicated with local organizations to build networks and develop leads.
- Met with current clients to assess needs and develop improvement plans.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Negotiated contracts and closed sales with new and existing clients.
- Enhanced customer experience using all omnichannel offerings.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Developed knowledge of company products and services to make suggestions according to customer needs
- Evaluated client financial positions and identified most appropriate banking products
- Developed tailored solutions to meet individual banking needs
- Utilized Lead Squared CRM tool to generate leads
- Produced and executed loan packages
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors
Technical Support Executive
APPARENT IT SOLUTIONS PRIVATE LIMITED
Delhi
02.2016 - 08.2017
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
- Extended analysis to assist technology team efforts to escalate and resolve issues.
- Analyzed and developed service goals for in-bound call center.
- Tracked KPIs and created continuous improvement plans.
Site Engineer
Larsen & Toubro
Assam
06.2014 - 05.2015
- Analyzed survey reports, maps, blueprints and other topographical and geologic data to plan infrastructure and construction projects.
- Developed cost estimates for planned projects to aid in costing and budget planning efforts.
- Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
- Gathered data, incorporating into drawings, schematics and maps.
- Developed safety awareness program consisting of construction safety audits and safety meetings.
- Suggested process and technical design changes to improve performance and efficiency.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Supervised and monitored daily tasks of 20 subcontractors.
- Prepared site reports and organized subcontractor invoices, codes documentation and schematics.
Education
Bachelor of Engineering - Electronics And Telecommunication
Patel College of Science & Technology
Indore 06.2010 - 05.2014
Higher Sceondary - Science
School of Excellence
Dewas 02.2008 - 04.2010
Skills
Team building and development
Relationship building and management
Proficient in SalesForce and LeadSquared
Sales team supervision
Product and service sales
Operations
FHA loan process background
Revenue Generation
Loan approvals
Financial modeling
Additional Information
Fathers name: Mr. Nihal Singh Patel
Nationality: Indian
Date of Birth: 13th January 1991
Software
Lead Squared
PLC
Scada
MS Excel
MS Word
Certification
Post Graduation Diploma in Industrial Automation
Timeline
Assistant Sales Manager
Extramarks Education India Pvt. Ltd.
05.2021 - 08.2022
Business Development Associate
BYJU'S (Think & Learn Pvt. Ltd.)
06.2019 - 10.2020
Post Graduation Diploma in Industrial Automation
04-2016
Technical Support Executive
APPARENT IT SOLUTIONS PRIVATE LIMITED
02.2016 - 08.2017
Site Engineer
Larsen & Toubro
06.2014 - 05.2015
Bachelor of Engineering - Electronics And Telecommunication
Patel College of Science & Technology
06.2010 - 05.2014
Higher Sceondary - Science
School of Excellence
02.2008 - 04.2010