Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Systems and Tools Knowledge
SOCIAL LINKS
Accomplishments
Affiliations
Current Organization Projects
Timeline
Generic
Yogesh Chavan

Yogesh Chavan

Mumbai

Summary

Dynamic Associate Test Manager with extensive insurance expertise at Qualitykiosk Technologies, adept at orchestrating testing services and enhancing project execution. Proven track record in stakeholder communication and vendor management, driving quality assurance and process improvements. Successfully led cross-functional teams, implementing test automation frameworks that elevated efficiency and ensured comprehensive coverage.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Associate Test Manager

Qualitykiosk Technologies Pvt Ltd
Navi Mumbai
11.2021 - Current
  • Orchestrated delivery of testing services and governance for three strategic clients in insurance sector, leading team of over 175 employees.
  • Served as Senior SME for Boston Consultancy Group, facilitating user stories, test scenarios, and test cases for LIC India.
  • Maintained traceability matrix between requirements and test cases to ensure complete coverage of functionalities while executing tests.
  • Assisted in the preparation of release notes detailing changes made since last version.
  • Tracked progress against milestones set by the project manager ensuring delivery dates were met successfully.
  • Led cross-functional teams in developing test automation frameworks using tools such as Selenium WebDriver, JUnit and TestNG.
  • Collaborated with developers, product owners, stakeholders to ensure that products met customer expectations.
  • Acted as senior BA for ICICI Prudential Life, implementing Watermelon No-Code AI Automation platform for digital policy onboarding.
  • Planned projects, allocated resources, and defined processes and artifact templates to enhance project execution.
  • Monitored project activities and risks, escalating issues for timely resolution to maintain project integrity.
  • Managed vendor relationships within a multi-vendor environment to optimize collaboration and service delivery.
  • Developed comprehensive test strategy and plans, overseeing all testing activities across environments.
  • Generated monthly metrics and conducted trend analysis, integrating stakeholder feedback to ensure quality assurance.

Associate Manager

HDFC LIFE
Mumbai
12.2019 - 10.2021
  • Led UAT testing for Underwriting department, executing manual and rule engine tests.
  • Prepared BRD and obtained sign-off to formalize UAT process.
  • Communicated requirements to TCS vendor, ensuring strict adherence to specifications.
  • Developed and executed comprehensive test scenarios and cases for end-to-end validation.
  • Identified defects, coordinated with development team for resolution, and conducted retesting.
  • Maintained defect tracker, ensuring all issues resolved prior to go-live date.
  • Conducted underwriting for production and counteroffer queues to ensure efficient processing.
  • Managed team performance and provided coaching to enhance skills and productivity.
  • Coordinated cross-functional projects to streamline operations and enhance efficiency.
  • Facilitated training sessions for new hires to ensure understanding of company protocols.
  • Collaborated with senior management on business development strategies and growth opportunities.
  • Handled responsibilities successfully in manager's absence.

Deputy Manager

Kotak Mahindra Life Insurance Company Limited
Navi Mumbai
10.2017 - 11.2019
  • Oversaw daily branch operations, coordinating with multiple groups to ensure smooth functions.
  • Addressed client inquiries and resolved issues to maintain high satisfaction levels.
  • Managed branch administrative responsibilities, ensuring compliance with company rules and guidelines.
  • Ensured accurate record-keeping and compliance with regulatory requirements.
  • Collaborated with marketing and sales teams to drive branch success.
  • Implemented operational plans that enhanced productivity, achieving a 15-20% increase in efficiency.

Corporate Agency Manager

HDFC Standard Life Insurance
Navi Mumbai
02.2016 - 10.2017
  • Initiated career as management trainee, acquiring sales and marketing expertise in life insurance products.
  • Fostered strong relationships with bank channel partners to drive business growth.
  • Exceeded sales targets through implementation of effective channel strategies.
  • Collaborated with channel sales team to engage potential clients and promote insurance solutions.
  • Provided comprehensive pre- and post-sales support for seamless claim settlements.
  • Maintained business quality and consistency, achieving high premium renewal rates.
  • Trained channel sales staff on leveraging digital platforms for increased productivity.

Education

Diploma In Life Insurance Underwriting - Life Insurance Underwriting

Insurance Institute Of India
Mumbai
12-2018

Licentiate Certification - Insurance

Insurance Institute Of India
Mumbai
09-2018

PG Diploma - Insurance

Manipal University
Sikkim
06-2016

B.Tech/B.E. - Electronics/Telecommunication

Terna Engineering College, Mumbai University
Mumbai
05-2015

HSC - English

Atomic Energy Junior College
Mumbai
05-2011

SSC - English

Atomic Energy Central School No 3
Mumbai
05-2009

Skills

  • Insurance expertise
  • Test management and case development
  • Requirements analysis and traceability
  • Project and resource management
  • Cross-functional collaboration
  • Stakeholder communication
  • Process improvement strategies
  • Vendor management
  • Sales and finance acumen
  • Quality assurance practices
  • Conflict resolution skills

Certification

  • PG diploma in insurance
  • LIII Certification (Licentiate Certification in Life Insurance from the Insurance Institute of India)
  • Diploma in Life Insurance Underwriting from the Insurance Institute of India

Languages

English, Hindi, Marathi

Hobbies and Interests

Volunteering for Social Cause (I was CSR group Member in each Organisation), Playing Cricket/TT/Carrom, Listening Songs

Systems and Tools Knowledge

  • Policy onboarding back-end systems
  • Ingenium, Life Asia, Group Asia, Elixir
  • Policy onboarding front-end systems
  • TeBT, Genie, WebBI, Login Assist, Digi Drive
  • Underwriting systems
  • Bre, FICO, Magnum, RV, Epic
  • Project management
  • Tools used for FT
  • Jira, MS Azure/DevOps, Power BI, Bug Assist, MS Project, MS Office, UI Path, QRACE, QATH, Cypress

SOCIAL LINKS

https://www.linkedin.com/in/yogesh-chavan-244aa6aa

Accomplishments

  • 2 consecutive promotions in the current organization, QualityKiosk Technologies Pvt Ltd
  • Awarded the Delivery Excellence Award, the Emerging Leader Award, and the Customer Champion Award in the current organization
  • In Start of the career, for my expectional all round performance I was named as Brand Icon for Smart Achievers Program of HDFC Life.

Affiliations

  • Playing indoor (carrom, chess, and table tennis) and outdoor sports (cricket, football, badminton, volleyball, horse riding)
  • Watching movies
  • Listening to music

Current Organization Projects

Client name: ICICI Prudential Life

Role: Senior BA/SME

Tenure: April 2025 to present

Project name: Digi Drive and Life Asia Automation on Watermelon platform

Project description: Implementation of Watermelon Automation for Digital Policy Onboarding Web Application, Digi Drive, and Back-end Life Asia Application

Watermelon is a no-code AI-based platform; here we have implemented the WM platform in its existing desktop, web, and mobile applications to enhance productivity and increase time to market

Client name: LIC India via Bostan Consultancy Group

Role: Senior BA/SME

Tenure: November 2024 to April 2025

Project description: BCG was the product owner for LIC India and was accountable for launching two mobile apps, Sales Super App and Customer Super App, for the LIC India team

My role was to create BRD, FRD, URD, user stories, global and business logic sheets, and design RTM with test scenarios and test cases

Also was accountable for team management, stakeholder management of BCG, and LIC

Client name: Kotak Life

Tenure: April 2022 to Nov 2024

Role: Test Manager

Project name: TCOE engagement for the business transformation unit

Project description: managing end-to-end testing services for SIT, UAT, and the production team for all front-end and back-end teams

We had implemented the UI Path framework on the QRACE platform for the Life Asia application and Lambda Test for the mobile-based application for Android as well as iOS

Client name: Ceylinco Life (Sri Lanka)

Tenure: Nov 2021 to April 2022

Role: Test Lead

Project name: Life Asia new product setup

Project description: We were supposed to automate their existing live products available in production, and we had taken product priority from the customer and automated it with the UI Path tool on the QATH platformh tool on QATH Platform. 

Timeline

Associate Test Manager

Qualitykiosk Technologies Pvt Ltd
11.2021 - Current

Associate Manager

HDFC LIFE
12.2019 - 10.2021

Deputy Manager

Kotak Mahindra Life Insurance Company Limited
10.2017 - 11.2019

Corporate Agency Manager

HDFC Standard Life Insurance
02.2016 - 10.2017

Diploma In Life Insurance Underwriting - Life Insurance Underwriting

Insurance Institute Of India

Licentiate Certification - Insurance

Insurance Institute Of India

PG Diploma - Insurance

Manipal University

B.Tech/B.E. - Electronics/Telecommunication

Terna Engineering College, Mumbai University

HSC - English

Atomic Energy Junior College

SSC - English

Atomic Energy Central School No 3

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Yogesh Chavan