I am seeking position in Telecom Industries & Networking to utilize my skills & abilities effectively contributing towards the success of the organization. Put in my best efforts for exceeding client satisfaction, quality outputs and value additions.
Overview
1
1
Certification
Work History
Senior Member of Technical Consultant
Mavenir Systems Private Limited
Bangalore
Work closely with Infrastructure and Application peers to understand the network requirements to support a scaled kit out of the design
Contribute to the Migration Planning process and recommend options/solutions outlining the benefits, risks, and impacts
Create and manage Network artifacts to support the scope for each migration wave
Participate with the migration execution team providing implementation and day 2 support for migration activities
Ability to identify, troubleshoot, and resolve network, application, and performance issues
Attend conference calls as requested to explain Changes and/or gain approvals
Creation of HLD (High Level Design) and LLD (Low Level Design)
Build Implementation Plan and co-ordinate in raising the Change Request
Perform Peer-Review of Engineering Work Orders (EWO) and represent CAB/TAB review for the approvals
Prepare Pre/Post Implementation Testing.
Consultant
HCL Technologies
Bangalore
Led the Network Operations incident team, consisting of 60 members working across all shifts and globally to provide the coverage 24
7 for the network support, one of the largest banking customers and maintaining 10K connections for each region
Supervisory responsibility over a team of 6 T2 engineers and technical leads of varying skills and experience
Troubleshooting escalated issues and replicating customer network issues to provide solutions, fixes, and workarounds to them in a timely manner by understanding customer requirements
Recommend, schedule, and perform network improvements, upgrades, and repairs
Ability to communicate fluently orally and in writing and present complex technical information to both technical and non-technical audiences
Working closely with Engineering & Development Team on critical Bug fixing and delivering the appropriate solution to the Customers
Closely working with the change management team to improve the performance of existing networks
Implementing the changes (IOS upgrade, LDos replacement, Migration) during the change window to achieve the desired goals
Sound knowledge of routing protocols, switching protocols which help in troubleshooting and expediting the solution
Working on BGP, OSPF, L3VPN, HSRP technologies
Provisioning MPLS L3VPN / INTERNET circuits for enterprise customers as per service orders assigned
Resolving latency and non-reachability issues for remote Internet destinations as well as VPN customers
Troubleshooting network architecture and making recommendations for architecture changes and enhancements
Handling Network issues on Campus, Branch, ATM, and Off-site locations.
IMTS-Technical Specialist
Mindtree Pvt ltd.
Navi Mumbai
End to End Integration & technical support for Backbone Routers (ASR-901, ASR920)
Configuring and troubleshooting Network Elements
Some of them being Cisco Router of ASR(920-O/I,903,9922,9910) series, Juniper series routers
Provisioning MPLS L3VPN / INTERNET circuits for enterprise customers as per service orders assigned
Provisioning on Juniper, Cisco core routers
Testing the configured customer services for Delivery of the link within stipulate Service level agreement (SLA)
Network provisioning for Data Communication Network (DCN) providing visibility and manageability of all the network elements at NNOC
Resolving latency and non-reachability issues for remote Internet destinations as well as VPN customers
Working on BGP, OSPF, MPLS, IS-IS, L3VPN, HSRP technologies.
Assistant Manager
Alcatel Lucent managed solutions ltd
Navi Mumbai
Fault analysis/troubleshooting of ILL & VPN customers
Optimizing backbone MPLS paths/LSPs to ensure the availability of best and redundant paths as well as troubleshooting LSP issue
Implementing configuration changes as service requests by customers such as prefix advertisements, BGP failover
Tweaking traffic load on upstream/peering links as per requirement or necessity
Working on BGP, MPLS, RSVP, LDP, ISIS, L2VPN, L3VPN, VRRP, HSRP technologies
Providing configuration support for planned events
Managing team members for operation of Enterprise Customer services mainly L2VLL, L3VPN services
Performing as Team lead/Escalation lead for L3VPN services
Maintaining Fault management portal & escalation from High care customers.
Senior Network Engineer
Reliance Communications Ltd
Navi Mumbai
Working on ticketing tool for creation of tickets for Managed customers as per customer queries
Escalating to internal network team for resolving the tickets
Providing support to NHQ SA/Local SA team for all Technical queries
Timely escalation of fault tickets to respective teams
Coordinated with OSP and Transport NOC regarding fiber and Utility related issues.
Education
Bachelor of Engineering - Electronics & Communication
Shri Shankara Charya College of Engineering & Technology
01.2009
Higher Secondary Education
01.2005
Tenth Standard
01.2003
Skills
Configuration and Troubleshooting Cisco Router (800, 7600, 2911, 2901, 3945, ASR 9922, 9010, 9006, 1006, 920i, 903, 901 Series)