Yogesh Ethiraj

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in Retail operations,Item setup, G-soc( Global Security Operations Centers) offering more than 10 years of experience in helpdesk operations, site operations, content (item setup),Ecommerce. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance.

• Supervised team of 15 staff members.
• Resolved product issue through consumer testing.
• Documented and resolved Item setup issue and PO failures which led to High Gross Savings.
• Collaborated with team of 8 in the development of an automated request submission tool which reduced manual validation and increased in accuracy for promotion and retail change process
• Achieved increased in sales by completing multiple event launches includes holiday event promotion with accuracy and efficiency.

• Developed negotiation skills through daily contact with sellers in markets and vendors throughout Asia.
• Learned how to adapt to unanticipated situations and improvise new plans due to periodic travel mishaps and unexpected events.
• Developed budgeting and planning skills by financing, planning, organizing my year around the world. This involved using various spreadsheets and keeping a record of expenses.
• Cultivated language and communication skills through contact with people from around the world. Learned to use non verbal and verbal communication to overcome communication and language barriers.