RPA:(UiPath, Power Automate)
Yogesh Gundurao
IT Services Leader
Bengaluru,KA
Summary
Forward-thinking professional offering more than 25 years of experience working in fast-paced technology environments. History of incubating new practices leveraging technology advancements to grow revenue and in managing initiatives to reduce costs. Proficient in application and infrastructure transformation, platform engineering and professional services
Overview
28
28
years of professional experience
7
7
years of post-secondary education
7
7
Certificates
Work History
AVP _ Global Delivery Intelligent Automation
Cognizant Technology Solutions Pvt Ltd
Bangalore, Karnataka
05.2014 - Current
- Leader of a global automation COE across US, Europe and India for global delivery across multiple horizontals and verticals
- Direct supervision of over 400 employees in delivering superior delivery transformation embedding AI and automation
- Grew automation skills by enabling 30000 certified automation specialists by sourcing and training employees upskill in automation technologies to build and deliver automation solutions for over 400 clients impacting work of over 75000 associates.
- Engaged with major clients, generating $2 BUSD in TCV under new services contract. Responsible for professional services for automation delivery for contracts with ACV over 1 BUSD annually
- Managing multi-year investment budget of over 30 MUSD.
- Led team of technical experts in achieving over 200 MUSD cost savings across 4 years.
- Created the AIOps/automation platform (Cognizant Automation Center aka HiveCenter https://www.youtube.com/watch?v=U0Tk-tghaeI , https://www.cognizant.com/us/en/automation-center ) and ensured cost avoidance of over 40 MUSD over 4 years on third party licenses. Offered the platform as a SaaS model on Azure and AWS. A strategic investment sponsored by the CEO and mentioned in investor briefings
- Interacted with analysts on providing Cognizant automation platform capabilities thought leadership resulting in being rated as leaders in Everest/Nelson Hall and ISG ratings.
- Forged partnerships with over 15 partners including ServiceNow, AppDynamics,SAP, Ayehu, UIPath, AutomationAnywhere, Informatica in certifying automation platform and capabilities
- Incubated practices like ServiceNow professional services, infrastructure and cloud automation and automation consulting
Chief Technology Officer
IBM India GTS Global Delivery
10.2008 - 05.2014
- Lead technology engineering and Global Delivery Center Automation.
- Managed company-level technology architecture, platforms and data configuration processes and integrated governance across multiple delivery centers to help with decision making on skills deployment across global delivery centers,
- Led over 500 technical experts in middleware, J2EE, PHP, Domino, ERP, configuration management, database and IT Infrastructure monitoring
- Managed an organization wide automation program which led to cost savings of over 10 MUSD for the GTS organization.
- Saved cost of USD 25mn by setting up the governance, metrics and cross-country interaction using 6 MUSD of investment budget
- Conceptualized a business case and built shared Systems Management Platform which supported multiple Indian clients
Senior Project Manager
Infosys Technologies Pvt Ltd
Singapore.Bangalore
06.2006 - 10.2008
- Managed to exceed incident management SLAs for application support by 3%; improved customer satisfaction by 15% and was awarded with “Employee of the month.”
- Overachieved SLAs which helped to bag personal appreciation from the Director of a leading Swiss investment bank.
- Supported complex legacy and web-services based applications on mainframe, J2EE, MQ and WebMethods.
- Achieved high quality delivery standards of pre-sales solutions that led to winning multiple deals of over 100 FTE
Advisory IT Specialist
IBM Singapore Pte Ltd
05.1999 - 05.2006
- Managed and set up a shared systems management solution for multiple Singapore customers at 60% reduced services cost.
- Engineered applications to enhance systems management for projects on Java, Perl, PHP, DB2, visual basic and integrated LDAP authentication using WebSeal Managed to acquire multiple new clients which generated business of over USD 20mn.
- Augmented sales by publishing a disclosure on inbuilt software which facilitates scanning, consolidation and reporting of system information irrespective of the tool used.
Consultant – IT Infrastructure
PLATINUM TECHNOLOGY PRIVATE LIMITED
, Singapore
12.1998 - 05.1999
- Responsible for pre-sales, consulting and implementation of systems management tools and data warehousing products Resolved technical issues that were preventing completion of a sales order worth SGD 100K at a leading consulting company.
Senior Systems Engineer
NATIONAL COMPUTER SYSTEMS PRIVATE LIMITED
03.1996 - 12.1998
- Responsible for pre-sales and consulting on system management products under the NCS and Plat- inum Technology partnership.
Systems Supervisor
THE OBEROI GROUP
Bangalore
05.1994 - 03.1996
- Responsible for systems administration and end-user support for the in-house hotel management system.
Education
Master of Business - Information Technology
University of Southern Queensland
Toowoomba 06.1999 - 05.2001
Bachelor of Science - Statistics
Bangalore University
Bangalore 06.1991 - 04.1994
Advanced Diploma - Systems Management
NIIT
Bangalore 09.1991 - 02.1994
Skills
Program Management
Accomplishments
- Achieved Patent – https://uspto.report/patent/grant/10,698,749 - System and a method for automated resolution of configuration item issues
- Achieved Patent – https://uspto.report/patent/grant/11,144,930 - System And Method For Managing Service Requests
- Disclosure - https://priorart.ip.com/IPCOM/000020794 - Software System and Implementation ap-proach to integrate systems management tools and manage asset information of PC
Software
AI: NLU, OCR, Computer Vision
Languages: Python, PHP, Java
Cloud: Azure, AWS, Google
Front End: Angular, React
DevOps: Azure DevOps,ServiceNow, JIRA, Git, Jenkins
Infrastructure: VMWare, Linux, Windows, Network
Databases: Postgres, SQL service, Mongo
Security: SAST, DAST, Pen Test, IAM, PAM
Certification
Certified Azure Solution Architect Expert, Microsoft
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Timeline
AVP _ Global Delivery Intelligent Automation
Cognizant Technology Solutions Pvt Ltd
05.2014 - Current
Chief Technology Officer
IBM India GTS Global Delivery
10.2008 - 05.2014
Senior Project Manager
Infosys Technologies Pvt Ltd
06.2006 - 10.2008
Master of Business - Information Technology
University of Southern Queensland
06.1999 - 05.2001
Advisory IT Specialist
IBM Singapore Pte Ltd
05.1999 - 05.2006
Consultant – IT Infrastructure
PLATINUM TECHNOLOGY PRIVATE LIMITED
12.1998 - 05.1999
Senior Systems Engineer
NATIONAL COMPUTER SYSTEMS PRIVATE LIMITED
03.1996 - 12.1998
Systems Supervisor
THE OBEROI GROUP
05.1994 - 03.1996
Advanced Diploma - Systems Management
NIIT
09.1991 - 02.1994
Bachelor of Science - Statistics
Bangalore University
06.1991 - 04.1994
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