Yogesh Joshi

• Led a team of 70 employees to successfully achieve targets and deliver high-quality results. - Oversaw the complete operation of HARDLINE and SOFTLINE laboratories for the RSL department.
• Retained the buyer program and facilitated the addition of new buyers to enhance business growth.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Accomplished multiple tasks within established timeframes.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Expert in ZDHC, MRSL, FCM, TOYS, TEXTILE, LEATHER, and FOOD domains for Analytical testing.

Oversee Laboratory testing technical part which includes testing procedures, maintenance of equipment, and adherence to safety protocols.

Responsible for new developments, especially in FCM, toys, food, textile, and hardlines.

Technical training to the lab staff for changes in the method, SOP, and regulations.

Troubleshooting of the sophisticated equipment's like LC-ICPMS, GCMS, GCMSMS, LCMSMS, GC-FID, UV-vis, etc.

Respond to the customer query until customer satisfaction.

Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Responsible for handling Heavy Metal testing in different matrices like food, water, sludge, wastewater, Ayurvedic products, metal, polymer, glass, ceramic, etc. through XRF, ICP-OES, and LC-ICPMS.

Responsible for ZDHC water and sludge testing for organic and inorganic parameters.

Responsible for managing NABL, EIC, FSSAI, APEDA audits for Softlines, Hardlines, and Food Department.

Expert in handling LC-ICPMS, HPLC, IC, GC-MS, GC-MS/MS, and LC-MS/MS.

• Working as Analyst and handling Heavy Metal Analysis in ICPMS, UV Spectrophotometer( chromium VI, Primary Aromatic Amines, Formaldehyde),HD-XRF