IT Senior Manager experienced in IT Application Support, Infrastructure Support, and Process Improvement Initiatives within IT, Auto Ancillaries, Manufacturing, and Food Industries. Delivered operational efficiency and innovation through strategic planning, team leadership, and problem-solving. Focused on managing IT activities across multiple locations, overseeing application development and support, and implementing infrastructure solutions.
Forecasted IT budget based on future requirements to align with organizational goals.
Identified information storage needs across departments, establishing guidelines for data management and cloud infrastructure.
Ensured data security through effective utilization of firewalls and network infrastructure management.
Delivered IT support to operations, project architects, and consultants, ensuring seamless functionality across projects.
Deployed and maintained systems, responding to security threats while analyzing inventory data.
Supported user departments in technology evaluation and finalization of solutions for diverse business needs.
Performed periodic audits of network operations, ensuring compliance and optimal performance standards.
Developed standard operating procedures and service level guidelines to enhance functional operations.
Asst. Manager – IT
Venkateshwara Hatcheries Pvt. Ltd (Formerly known as Venky's)
Pune
02.2018 - 02.2022
IT infrastructure Planning and Management for multiple locations (approx. 60+ locations in Maharashtra and 400+ in India).
Oversaw IT inventory management across all Maharashtra locations, ensuring accurate tracking and availability of resources.
IT Helpdesk Management.
Developed and improved Service Desk policies and procedures to enhance response times and user satisfaction.
Monitor daily utilization for all global Service Desk staff to ensure workload is evenly distributed
Leading the technical team (15-20 engineers)
Scheduled every month system backups and monitor anti-virus software patches.
Work with the various IT groups and the business to test IT solutions to ensure that IT problems have been adequately resolved
Prepare IT budget and budget control.
Administered disciplinary actions, including verbal and written warnings, and performance improvement plans.
Supporting the overall migration planning and deployment strategy
Handled vendor development, purchasing, and billing activities, including quotations, PR, PO, GRR, vendor creation, and payment follow-ups.
Vendor management.
Provide IT support with third party service providers along with Helpdesk co-ordinator, Team leader, system admin, network admin and DBA.
Manage all Video Teleconference equipment providing the site with high quality customer support including facilitation, scheduling and technical support for multiple systems.
Contributed to software projects to improve overall IT operations.
Maintain and establish documented procedures to control all documents and data, including handovers, reports, and root cause analyses.
Implement the automation of label printing on the shop floor.
Venky's intranet portal implementation.
Implementation of Central application for VMS (Visitor Management System).
Barcoding System development and implementation on Production plant.
Asst. Manager – IT
Yazaki India Pvt. Ltd. ( Formerly known as TATA Yazaki Autocomp Ltd )
Pune
09.2014 - 09.2018
Handled overall IT Infrastructure on shop floors well as Management office.
Maintained, configured, and upgraded computer systems. Performed complex repairs and coordinated vendor support for critical issues.
Monitor and optimize SLAs with application partners for faster solutions to user issues.
Produced formal documentation for IT infrastructure to ensure clarity and compliance.
Advised management on identified problems and areas for improvement.
Implemented AC-ELF system on shop floor.
Installed Yazaki Checker Display (YCD) for improved monitoring.
Production checkers and tester support for [Bolt Tightening, Ultrasonic welding, clip checker, functional checker, vision, packing, ETC.]
Process Improvement Initiatives
Identified improvement areas and recommended process modifications to enhance operational efficiency.
Implementing shop floor automation to improve quality standards and maximize cost savings. [E-KANBAN]
Listed key projects managed in IT infrastructure.
YIL Data center and other plant setup.
Infrastructure Planning & Procurement.
Infrastructure Setups.
Network establishment.
Systems Installations and testing.
Implementation of Net Apps Storage.
Implement Net Apps Storage (FAS2240-4 – 10 TB SATA) at Pune Location.
Provide summary of significant achievements in IT infrastructure.
Played a key role in IT infrastructure planning, implementation in new Plants.
Actively involved in continuous improvement in shop floor automations.
Implemented locally available printers and systems on imported checker boards on shop floors, reducing import costs and increasing spare availability.
Actively involved in SAP implementation.
Actively involved in SAP implementation.
Network Engineer
Intelogiq Pvt. Ltd.
Pune
03.2012 - 08.2014
Handled network development and IT support activities for Nirali and PBC Publications, ensuring seamless operations.
Implemented subcontractor system at Nirali Prakashan to streamline workflow and improve project management.
Defined job responsibilities in team projects.
Highlights
An ISO Certified Company. Intelogiq is a software and IT service support company.
work for Project DSLAM Installation under Wipro Tech.
Xmetric Solutions Pvt. Ltd.
Pune
10.2011 - 03.2012
Role:
Installed and configured DSLAM units to support network expansion and reliability.
Work with the IT leadership team to define goals and objectives, and to ensure that standard operational procedures are established to meet those goals
Facilitated network setup to enhance communication and connectivity across the organization.
Handling infrastructure-related activities.
Coordinated with vendors to enhance procurement processes and expedite service delivery.
An ISO Certified Company. Xmetric is a service provider company.
Education
MCA -
Sinhgad Institute of Technology [Pune University]
Maharashtra
04-2011
BCA -
BVDU University
Pune, Maharashtra
04-2008
LCHM - Computer Hardware
Mumbai Board
Maharashtra
01-2003
Skills
IT compliance auditing
Windows Server management
Storage management
Backup solutions
Firewall management
Wi-Fi management
CCTV management
Process analysis
Project deadline management
Team collaboration
Windows operating systems
Vendor contract management
Technical documentation
Multitasking
Relationship management
Personal Information
Date of Birth: 1984-11-06
ID Type: Passport
ID Number: H8650078
Certification
CCNA (R&S) certified [CSCO12017608], CSCU certified by EC-Council., Attended EMC² organised ISM course., Basic SAP Training