Yogesh K. Kokane
Branch Banking Operations
Mumbai
Summary
Aspiring professional seeking challenging role within organization to leverage skills and creativity for impactful contributions to growth and development.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Branch Operations Manager
Axis Bank Ltd
11.2019 - Current
- Lead and manage a team of branch employees, ensuring efficient and compliant operations.
- Drive sales and achieve business targets by implementing effective strategies and motivating the team.
- Oversee daily branch operations, including cash management, customer service, and account maintenance.
- Ensure adherence to all regulatory and compliance requirements, mitigating risks and maintaining a high standard of ethical conduct.
- Develop and implement effective marketing and customer acquisition strategies to grow the branch's customer base.
- Analyze branch performance data and identify areas for improvement, implementing corrective actions to enhance efficiency and profitability.
- Build and maintain strong relationships with customers, fostering trust and loyalty.
- Identify and develop talent within the team, providing coaching and mentoring to support their growth and career development.
- Stay abreast of industry trends and regulatory changes, adapting branch operations accordingly.
- Collaborate effectively with other departments and stakeholders to achieve organizational goals.
Personal Banker Authorizer (PBA)
HDFC BANK LTD
10.2012 - 11.2019
- Personal Banker – Teller, 03rd Oct 2012 HDFC Bank Chakan Pune From 03rd Oct 2012.
Account Dept
BIC LOGISTICS VENTURES LTD
10.2010 - 09.2012
- Forward Monthly age wise customer outstanding report to top management.
- Weekly, monthly reconciliation on income & expenses booked across the branches.
- Directed work flow, supervised and trained accounting staff and ensured its entry into general ledger.
- Monitored & recorded company direct & indirect expenses.
- Managed accounts payable & accounts receivable of Pune Zone.
- Weekly, monthly direct expenses review & report to management.
- Monthly validation of direct expenses of branches for approval & further payment.
- Pre audit of creditors before disbursement of payment.
Education
MBA - Mkt+Fin
ICFAI NATIONAL COLLEGE
Pune01.2009
Bachelor of Commerce - Account And Costing
Arts and Commerce College, Ghodegaon
Ghodegaon07.2007
Higher Secondary Certificate - Standard XII
Vasantrav Sanas Jr. college, Pune
Pune01.2003
Secondary School Certificate - Standard X
Narayanrav S.Sanas Highschool Pune
Pune01.2001
Skills
Course: DOA, Institution: Data vision Computer, Ghodegaon, University/Board: MCED, Year Of Passing: 2007, Marks: 73
Course: MS-CIT, Institution: Data vision Computer, Ghodegaon, University/Board: MKCL, Year Of Passing: 2003, Marks: 65
Course: E-COMMERCE, Institution: A & C college Ghodegaon, University/Board: Pune University, Year Of Passing: 2007, Marks: 74
Interests
Playing Cricket
CO- CURRICULUM ACTIVITIES
“Government Diploma in Co-operation and Accountancy Board” exam 2007 passed. (GDC&A)
Areas of Expertise
- Customer Service Management
- Complaint Handling & Resolution
- Retail Operations Management
- Customer Satisfaction Enhancement
- Front-End Supervision
- Cross sales (CASA)
- AOF processing
Strengths
- Optimistic
- Enthusiastic
- Punctual strong desire for success
- Dedicated towards works
Timeline
Branch Operations Manager
Axis Bank Ltd
11.2019 - Current
Personal Banker Authorizer (PBA)
HDFC BANK LTD
10.2012 - 11.2019
Account Dept
BIC LOGISTICS VENTURES LTD
10.2010 - 09.2012
MBA - Mkt+Fin
ICFAI NATIONAL COLLEGE
Higher Secondary Certificate - Standard XII
Vasantrav Sanas Jr. college, Pune
Secondary School Certificate - Standard X
Narayanrav S.Sanas Highschool Pune
Bachelor of Commerce - Account And Costing
Arts and Commerce College, Ghodegaon