Yogesh Kumar
Bengaluru
Summary
Experienced Senior Principal Site Reliability Engineer with over 11 years in designing, implementing, and optimizing highly available and scalable systems. Proven track record in enhancing system reliability, automating operations, and leading cross-functional teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Principal DevOps Engineer
Palo Alto Networks
12.2020 - Current
- Managed team of 10 SRE engineers, focusing on improving system reliability, scaling infrastructure, proactive monitoring and auto remediation.
- Design and implemented autonomous monitoring remediation solution which helps in reducing 40% incident tickets.
- Introduced and led implementation of new incident management framework, results in improving incident response.
- Designed and maintained custom dashboards and alerts, utilizing metrics from different security firewalls to track system health and performance, resulting in significant reduction in mean time to resolution".
- Developed tools to support SRE day-to-day tasks
- Automate manual SRE work to reduce toil
- Train people on automation workflow
- Drive major incidents, mass failures to conclusion.
Test and Development Engineer
British Telecom
08.2017 - 11.2020
- Work for BT internal DevOps team where we evaluate market latest security solutions like DLP, EDR, SIEM, Firewall, Proxies and few others for company security portfolio
- Automate repetitive stuff using python
- Designed and Implemented BT DevOps Tier 4 datacenter to provide SaaS services to customers
- Involve in escalations for high impact Incidents
- Conduct monthly training on new security technologies and protocols
- Provided product updates and technical advice to clients - Explained technical Capabilities and business benefits of solutions to the customer from engineering level to senior executives
- Worked closely with customers on the technical requirements to provide technical solutions
- Capture customer requirement and prepare proposal and SOWs
- Do device sizing as per requirement and perform competitive analysis
- Prepare HLDs and LLDs to demonstrate the traffic flow
- Closely work with implementation team for deployment of new device.
Systems Engineer
Pytheus Tek Consultants Pvt Ltd
03.2017 - 08.2017
- Design and deployment of firewalls and proxy solution for new locations
- Troubleshooting of P1 incidents
- Managing customer base of over 200,000 users
- Conduct training and demo for new deployments
- Threat hunting on tools like crowd strike and cylance.
L2 Product Support Engineer (Escalation Engineer)
ZSCALER
02.2016 - 03.2017
- Taking escalations from Level 1 engineers and also take fresh tickets for critical accounts
- Daily tickets would include issue related to network slowness, Virtual Private Networks (VPN), Generic routing encapsulation (GRE), HTTP, DNS and proxy troubleshooting
- Conduct training sessions for new recruits to help them put their first step in the world of networking and cloud security
- Troubleshooting issues related to Authentication which includes SAML SSO, Active directory
- Helping customers to configure IPsec and GRE with Zscaler
- Configuring and troubleshooting Data leakage prevention (DLP)
- Helping customers in optimizing PAC (Proxy Auto-configuration Script) files.
Network Security Engineer
SOPHOS
03.2015 - 02.2016
- Troubleshooting of network issues raised by Sophos VIP Sales Partner Engineers and customer
- Helping partners with configuration of the UTM as per network security architecture of the client
- Configuring and troubleshooting Site to Site VPN between Sophos to Sophos as well as between from Sophos to other network devices (Cisco ASA, Palo Alto, Barracuda)
- Configuring and troubleshooting IPSEC and SSL Remote access VPN's
- Configure and troubleshoot User level authentication, integration with Active Directory, Radius authentication and Single Sign On authentication
- Configure and troubleshoot internet access policies, web application and content filtering, bandwidth policies and surfing quota policies
- Configuration and troubleshooting of Remote Ethernet Device (RED) for branch office to main office connectivity
- Configuration and troubleshooting of high availability between Sophos devices.
Network Engineer
Tech3i
12.2012 - 02.2015
- Configuration and network maintenance of client network infrastructure
- Monitoring and maintenance of MySQL database
- Managing LAN environment having over 10 L2 & L3 Switches
- Configuring and troubleshooting of switching technologies like Spanning Tree Protocols (RSTP, PVRST, and MSTP), VTP Domains, Inter VLAN Routing, HSRP, Ether channels
- Device configuration standardization as per defined security policies
- Setting up SSL VPNs for corporate users/vendors
- Setting up IPSEC VPN tunnels between two sites and its business partners/vendors
- Configuration and management of Cyberoam UTM.
Education
Skills
- Design
- Proactive Monitoring
- Auto Remediation
- Python
- GCP
- AWS
- TCP/IP
- CI/CD
- Automation
- SRE Operations
- Incident Management
Certification
- Cisco Certified Network Associate (CCNA)
- Cyberoam Certified Network Security Professional
- Sophos Certified Engineer
- Palo alto certified ACE 8.0
- Zscaler certified cloud administrator
Disclaimer
I hereby declare that all the information provided above is true to the best of my knowledge.
Timeline
Senior Principal DevOps Engineer
Palo Alto Networks
12.2020 - Current
Test and Development Engineer
British Telecom
08.2017 - 11.2020
Systems Engineer
Pytheus Tek Consultants Pvt Ltd
03.2017 - 08.2017
L2 Product Support Engineer (Escalation Engineer)
ZSCALER
02.2016 - 03.2017
Network Security Engineer
SOPHOS
03.2015 - 02.2016
Network Engineer
Tech3i
12.2012 - 02.2015
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