Experienced Network Engineer with over 6.5 years of expertise in troubleshooting, configuring, and maintaining
diverse network infrastructures. Skilled in Cisco technologies, SD-WAN deployments, and working with a wide
range of circuit types and networking devices. Proven ability in escalation handling, root cause analysis, and
collaborating with cross-functional teams. Cradlepoint-certified in Wireless Network Professional, with a strong foundation in core
networking and security principles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Advance Network Services (Tier 2)
South Star Private Limited
Navi Mumbai
10.2022 - Current
Client- Mettel communication, New York
Understanding traffic flow within the network based on the TCP /IP model and Open Systems Interconnect (OSI) model.
Experienced in working on WAN and LAN infrastructure along with an understanding of IP subnetting, DNS, DHCP, NAT, PPP and Access Control Lists (ACLs)
Understanding and implementation of Interior Gateway Protocols used in enterprise networks such as EIGRP, OSPF and RIP (version 2).
Performing first level and second level diagnostic checks on faults associated with Exterior Gateway Protocol, BGP used in ISP peering.
Understanding of switching concepts such as VLAN, VTP and STP used in enterprise network infrastructure.
Hands on experience on firewall like Palo Alto, FortiGate, Checkpoint
Hands on experience on F5 -LTM Load balancer
Hands on experience on Cisco Viptela and VeloCloud SD-WAN services.
Hands on experience on Cradlepoint and Wireless devices.
Knowledge of any Remote access VPN, Clientless VPN, NAT, and ACL.
Knowledge of next generation features like threat intelligent, threat prevention, content filtering, DLP, user-identification.
Hands on experience in performing configuration changes on network devices such as Cisco routers series), Juniper routers series and switches (EX series 2300, 3200,4300, 4400.
MX -480 and 960 )
FortiGate firewalls and DSL routers
Experienced in working with tools and software such as Secure CRT, Putty, Team Viewer Sev One, Nagios and Siebel.
Tier I NOC Analyst
GTT Communications
Pune
02.2019 - 09.2022
Monitored network performance to ensure system reliability and efficiency.
Responded to alerts and incidents, coordinating troubleshooting efforts across teams.
Collaborated with engineering teams on network maintenance and upgrades.
Trained junior analysts on best practices for incident management and response.
Developed documentation for standard operating procedures in network operations.
Providing level 1 and L2 operational support to customers around the globe in a 7x24x365 work environment ensuring key objectives of the company are maintained for an excellent client experience.
Proactively monitoring network infrastructure and responding to internet service-related queries/tickets generated through monitoring software, direct end users and service desks followed by appropriate troubleshooting as required.
Understanding the different network elements/service types and identifying service areas to troubleshoot network and resolving the problem within SLA.
Business Operations Senior Executive at Jio Cinemas/Jio Star, Star India Private LimitedBusiness Operations Senior Executive at Jio Cinemas/Jio Star, Star India Private Limited
HR at Imarticus Learning Private Limited, Imarticus Learning, South India, Josh Software Private LimitedHR at Imarticus Learning Private Limited, Imarticus Learning, South India, Josh Software Private Limited
Senior Sales Engineer at Projenix Private Limited (Associated with Blue Star Limited)Senior Sales Engineer at Projenix Private Limited (Associated with Blue Star Limited)