Yogesh Nigam

• Portfolio & Project Leadership overseeing governance, planning, scheduling, budgeting, cost tracking, risk & issue management, benefits tracking, and delivery assurance.
• Create new projects in Project Online/Web for Project Managers and maintain monthly Cost Trackers. Perform routine program validation to monitor project health.
• Governance & PMO Support – Update weekly governance slides, control project scope, and prioritize critical decisions for leadership. Facilitate programme boards, gate 0 kickoff calls, and team/client meetings; ensure actions are logged in task planners. Provide governance guidance on change requests, RAID logs, and RAG status.
• Presales & Triage – Capture and scope new requests, support sales with documentation and proposals, ensure governance compliance, manage triage meetings, track resolutions, and implement process improvements.
• Small Project Delivery – Manage end-to-end asset delivery, installation, procurement coordination, WBS tracking, and formal project closure.
• Resource & Capacity Management – Plan and allocate resources, maintain utilization reports, manage onboarding/offboarding, and ensure compliance with resource processes while coordinating with Finance, HR, and Procurement.
• Reporting & Analytics – Produce portfolio dashboards, monthly/weekly reports, and financial/utilization/SLA metrics; ensure reporting quality and consistency across all projects.
• Team Management – Lead and mentor PMO team members, track performance, plan goals, facilitate inductions/training, and manage compliance.
• Client Engagement – Liaise directly with client PMO teams and stakeholders, manage performance summaries, resolve PMO tool/process issues, and maintain relationship alignment.
• Continuous Improvement – Drive delivery process enhancements, maintain SOP repository, and ensure best practices are implemented across the portfolio.
• Total Professional Experience: 12 years and counting
• Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
• Trained and supported new team members, maintaining culture of collaboration.
• Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
• Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
• Completed daily logs for management review.

Project: Olympus Corporation & ABB

• Lead and mentor a team of six Junior PMOs, overseeing their performance, development, and delivery assurance across multiple projects.
• Manage end-to-end PMO functions, including governance, planning & scheduling, project tracking, reporting, and change control.
• Drive program and project management activities: risk and issue management, resource allocation, budget tracking, stakeholder communication, and contract management.
• Prepare and publish regular dashboards and project status reports for management and clients; streamline project documentation and governance processes using MS Teams and SharePoint.
• Oversee full project lifecycle support—requirements gathering, development, migration, support, and environment management.
• Coordinate with cross-functional teams (Finance, Procurement, HR, Recruitment, and Delivery) to meet resource fulfillment, hiring, and training needs.
• Develop and track resource plans, utilization reports, and fulfillment trackers; manage staffing, asset allocation, and onboarding/offboarding processes.
• Implement and maintain timesheet tracking and effort utilization analytics for 80+ employees across multiple projects.
• Ensure compliance in billing, contracts, and timesheet processes; support audit activities and capacity planning initiatives.
• Serve as a single point of contact for project queries, proactively follow up on deliverables, and support continuous process improvement.

• Supported PMO in managing processes, tools, project tracking, forecasting, invoicing, billing, and governance for global programs.
• Assisted Project/Program Managers in planning, reporting, documentation, and methodology compliance.
• Handled end-to-end invoicing: PR/PO creation, approvals, PO balance tracking, expense reporting, and client submissions.
• Managed full resource lifecycle — onboarding, offboarding, allocation, forecasting, and compliance tracking.
• Oversaw background verification checks, vendor coordination, and SLA compliance for onshore/offshore staff.
• Maintained Clarity timesheets, SharePoint repositories, and audit-ready documentation.
• Organized client visits, internal events, and ensured departmental policy adherence.

Joined as a Sr. Process Executive (April 14, 2014, to September 30, 2016).

Promoted to Process Specialist (SME) from October 1, 2016, to May 5, 2017.

Project: Cisco

Work Responsibility:

Onboarding/offboarding.

Giving ODC access to the new joiner by adding details on the boarding tool.

BGC initiation for offshore employees.

Conduct monthly review calls with the vendor.

Coordinating with the delivery team, finance team, and the timely completion of invoicing.

Preparation, collection, and verification of all data required for the monthly invoice to be sent to.

Invoicing lead for review purposes before sharing with the client.

Coordinating with the delivery team, finance team, and the timely completion of invoicing.

• Resolve problem reported by end user.
• Determine network and system requirements.
• Maintain network facilities in individual machines such as drivers and settings of personal computer as well as printer.
• Provides answers to clients by identifying problem