Yogesh Omprakash

❖Coordinate with Sales Leadership: Collaborate closely with sales leaders and executive management to define sales support initiatives. Understand the sales team’s needs and align enablement efforts accordingly.

❖Liaison Between Teams: Act as a bridge between Sales, Marketing, and Product teams. Facilitate communication and ensure that relevant information flows seamlessly across departments.

❖Content Creation: Create written content that educates the sales team and advances deals. This content can include:

❖Case Studies: Real-world examples of successful sales engagements. Competitive Information Fact Sheets: Insights on competitors and how to position our offerings.

❖Product Collateral: Materials that showcase our products or services.

❖Custom Work: Tailored content specific to sales opportunities.

❖Order Processing: Efficiently manage end-to-end order-to-cash processes, from order receipt to cash collection.

❖Invoicing Accuracy: Ensure accurate and timely invoicing, aligning with customer orders and payment terms.

❖Payment Reconciliation: Post and apply cash payments across various modes (Wire, EFT, Check Lockboxes).

❖Exception Handling: Investigate and resolve exceptions, maintaining clear communication with clients.

❖Working Capital Management: Contribute to effective working capital management through systematic O2C procedures.

❖Weekly Reporting: Provide regular updates to clients on process exceptions and challenges

❖ Worked as Senior Process Associate and spearheaded the entire gamut of functions for shipment operations by handling processes and documents relevant to Freight Forwarding (carrier conditions, Incoterms, basic customs regulations, tariffs etc.)

❖ Initiated, prioritised and managed cross-division logistic and freight projects with a focus on process improvement and cost-saving activities.

❖ Ensured effective communication with Operations Manager and Customer Service teams on any opportunities, challenges and alternative options for improved operations service delivery, to identify the list of critical shipments and review operations performance on a daily/ weekly basis.

❖ Prepared and processed the documentation and performed related activities pertaining to international shipments.

❖ Handled Customs filling as per the consolidated packing list.

❖ Performed Internal Auditing and provided reports to the BPO and BPM. Support the transition team for process implementation.

❖ Prepared MBL and HBL for the shipments. Contributed to shipment preparation and consol preparation. Provided booking confirmation to the customer, container booking confirmation to the carrier and Transport booking confirmation. Released SI and VGM to the carrier.

❖ Served as In-Flight Coordinator and coordinated day-to-day flight operations in accordance with all Federal and company regulations and requirements.

❖ Assigned crews by maintaining crew duty times, updating aircraft times logs, maintenance logs, providing the crew with any necessary documents for flight preparation.

❖ Provided briefs to Flight Crews on all aspects of flights.

❖ Assisted our affiliates with flight routings and accurate times for mission planning.

❖ Maintained emails, flight documents, and spreadsheets.

❖ Maintained a master spreadsheet of the crew and medical crew information. Reported to Head Flight Operations.

❖ Acted as an interface among flight crew members /aircraft catering/maintenance departments to supply the essential information.

❖ Participated in implementing company safety policy, and departmental standards and procedures.

❖ Gathered, monitored, maintained and distributed specific and pertinent flight records.

❖ Coordinated International Flight Planning activities. Ensured accurate information and coding of all delays sustained during flight. Reviewed post-flight paperwork to ensure the proper retention of closed flight plans.

❖ Provided support to the Container Shipping operations and communicated on a daily basis with both customers and carrier partners.

❖ Managed and executed transactions in the respective Freight trading book including the execution of chartering activities.

❖ Facilitated Bill of lading Creation as per the customer shipping instruction and performed follow up with the same to address any queries. Contributed to the Amendment of the Bill of lading.

❖ Implemented business process improvement ideas by identifying gaps and suggesting process improvements.

❖ Entrusted with the responsibilities of End to End shipping operations, pricing & filling for base & surcharges, RFQ & RFP liner process, business & data analysis, and International Trade Management.

❖ Streamlined functions for Contract Management and adhered to Shipping Rules and Regulation Management.

❖ Acted as Process and application trainer to train subordinates for the processes.

❖ Worked as IT & Project coordinator to provide SharePoint support, and perform Application & Macro testing.

❖ Delivered MIS reports to Management and reported to Business partner owners.

❖ Acted as SPOC for Intra Europe team (SEAGO LINE) and provided support to Federal Maritime Commission & Shanghai Shipping Exchange Filling.