Yogesh Saini
Business Process Analyst
Delhi
Summary
Results-oriented operations professional with over 5 years of experience in operational support and process management. Expertise in managing business operations, ensuring SLA compliance, and collaborating with cross-functional teams to improve efficiency and customer satisfaction. Strong analytical and problem-solving skills applied in fast-paced environments, driving continuous improvement and maintaining high standards of quality.
Overview
4
4
Certifications
5
5
years of professional experience
Work History
Senior Business Process Transactions Analyst
DXC Technology Private Limited
10.2021 - Current
- Facilitated business process transactions with a focus on precision and adherence to procedures.
- Engaged with senior analysts and managers to inform strategic decision-making.
- Analyzed data trends to support strategic decision-making processes.
- Focused on addressing process bottlenecks to enhance overall productivity. and ensure quality assurance.
- address process bottlenecks and ensure quality assurance.
- Coordinated with team to achieve performance goals and maintain quality compliance.
- Coordinate with team to meet performance goals and ensure quality compliance.
- Collaborated with cross-functional teams to enhance operational efficiency and accuracy.
Education
Bachelor Of Business Administration -
Rukmani Devi Institute Of Advanced Studies
Rohini, Delhi03-2020
Skills
Power BI data visualization
MS Word
Process efficiency
Proficient in MS Excel
Microsoft Office expertise
Effective team leadership
Problem-solving
Issue identification
Problem-solving skills
Audit support
Deadline adherence
Certification
MS Excel Training – MS Excel Basics and Advance [2020]
Timeline
Senior Business Process Transactions Analyst
DXC Technology Private Limited
10.2021 - Current
Bachelor Of Business Administration -
Rukmani Devi Institute Of Advanced Studies
ACHIEVEMENTS & AWARDS
Early Promotion.
Quarter Champ Certificate for exemplary performance.
Appreciation award from Onshore in helping new process.
Consistently exceeding set targets.
Awarded for excellence in training and mentoring new associates at DXC Technology.