YOGESH SATYAWALI
NEW DELHI
Summary
Accomplished Project Manager with a proven track record at EKTA FOUNDATION, excelling in project management and customer relationship management. Expert in delivering high-quality projects on time, ensuring compliance, and enhancing customer satisfaction. Skilled in contract negotiation and team leadership, consistently achieving objectives and innovating for continuous improvement.
Overview
7
7
years of professional experience
Work History
Project Manager
EKTA FOUNDATION
DELHI
01.2023 - 07.2024
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Provided guidance to team members regarding tasks assigned to them.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Sales and F&b Manager
Rhiti Sports Management (P) Ltd
NEW DELHI
06.2017 - 06.2019
- Coached staff on strategies to enhance performance and improve customer relations.
- Organized promotional events special dinners to attract customers.
- Assisted staff by serving food and beverages or bussing tables.
- Delegated work to staff, setting priorities and goals.
- Trained new employees to perform duties.
- Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Resolved customer complaints in a timely manner.
Education
Bachelor of Arts - F&B
INSTITUTE OF HOTEL MANAGMENT
INSTITUTE OF HOTEL MANAGMENT,IHM BHOPAL08-2010
Skills
- Project management
- Contract negotiation
- Quality assurance
- Risk assessment
- Compliance monitoring
- Customer relationship management
Timeline
Project Manager
EKTA FOUNDATION
01.2023 - 07.2024
Sales and F&b Manager
Rhiti Sports Management (P) Ltd
06.2017 - 06.2019
Bachelor of Arts - F&B
INSTITUTE OF HOTEL MANAGMENT
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