Summary
Overview
Work History
Education
Skills
CORE COMPETENCIES:
OTHER DETAILS:
Affiliations
Accomplishments
Timeline
Generic

YOGESH VIJAYKUMAR RAJADHYAKSHA

Mumbai

Summary

Dynamic Order Entry Executive with a proven track record at Addnector Solutions, processing client orders daily with exceptional accuracy. Skilled in ERP systems and customer support, I enhanced operational efficiency by introducing process improvements, while maintaining high client satisfaction through effective communication and problem-solving.

Overview

10
10
years of professional experience

Work History

Order Entry Executive (U.S. Clients)

Addnector Solutions
07.2021 - 07.2025
  • Processed over 200 U.S. client orders daily with >99 % accuracy.
  • Validated pricing, promotions, shipping details, and client-specific compliance instructions.
  • Coordinated logistics scheduling, shipping documentation and tracked discrepancies proactively.
  • Managed all client communication via email/chat, achieving 98 %+ satisfaction in resolution surveys.
  • Generated daily/weekly operational reports: order volume, accuracy rates, exceptions, TAT, client feedback.
  • Introduced process improvements that reduced order entry time by 15 %.

Relationship Manager

Airtel India
09.2015 - 06.2018
  • Engaged new customers through outreach, lead generation, and offline events.
  • Organized and managed promotional campaigns across Mumbai.
  • Maintained CRM/MIS databases and resolved customer grievances promptly.
  • Regular reporting to management on campaign performance and lead conversions.

Education

Bachelor of Management Studies - BMS

JES College
01.2015

Higher Secondary Certificate - HSC

JES College
01.2012

Secondary School Certificate - SSC

Jamnadhar Agrawal High School
01.2010

Skills

  • MS Office Suite (Excel, Word, Outlook)
  • ERP/CRM systems
  • Customer support platforms
  • Fast typing and excellent email/chat etiquette
  • Strong written English and proofreading abilities

CORE COMPETENCIES:

  • ERP & Order Management Systems (e.g. SAP, Oracle, customized portals)
  • Accurate Data Entry & Record Maintenance (99%+ accuracy)
  • U.S. Client Communication via Email / Chat
  • Order Validation: Pricing, Promotions, Shipping Compliance
  • Cross-functional Coordination (Sales, Logistics, Customer Support)
  • Performance Metrics Reporting & Dashboarding
  • Time Management & Multi-tasking

OTHER DETAILS:

  • Date of Birth: February 24, 1995
  • Nationality: Indian
  • Marital Status: Single
  • Location: Andheri East, Mumbai

Affiliations

  • Gymming
  • Sports
  • Singing

Accomplishments

  • Awarded 5 times in a row for "100 Percent Accuracy Employee" in Order Processing with 0 Errors at Addnector Solutions.
  • Awarded as best employee of the month twice at Airtel

Timeline

Order Entry Executive (U.S. Clients)

Addnector Solutions
07.2021 - 07.2025

Relationship Manager

Airtel India
09.2015 - 06.2018

Bachelor of Management Studies - BMS

JES College

Higher Secondary Certificate - HSC

JES College

Secondary School Certificate - SSC

Jamnadhar Agrawal High School
YOGESH VIJAYKUMAR RAJADHYAKSHA