YOGESH KUMAR BHUKYA
Hyderabad
Summary
Motivated professional with a strong work ethic and adaptability in fast-paced environments. Proven ability to master new skills quickly and work effectively without supervision. Recognized for high-quality work and speed, with a focus on customer service and technical problem-solving. Demonstrates excellent time management and multitasking capabilities, consistently meeting customer needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Programmatic Support Engineer - Product Support
Zeta Global
Hyderabad
01.2025 - Current
- Provided technical support for clients using Zeta Global's marketing solutions.
- Troubleshot software issues to enhance user experience and satisfaction.
- Collaborated with cross-functional teams to resolve customer inquiries efficiently.
- Documented support procedures and solutions for internal knowledge base.
- Analyzed customer feedback to identify recurring issues and suggest improvements.
- Maintained up-to-date knowledge of Zeta Global products and industry trends.
- Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
- Monitored system performance to ensure optimal functioning of services.
- Resolved customer inquiries in a timely manner by utilizing problem-solving skills.
- Collaborated with development teams to enhance product functionality and user experience.
Analyst
Annalect (Omnicom Media Group)
Hyderabad
12.2022 - Current
- Troubleshot any technical issues that may arise during the course of a campaign.
- Performed quality assurance checks on campaigns prior to launch.
- Maintained up-to-date knowledge of industry standards related to software testing best practices.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
Quality Assurance Specialist
Mediamint
Hyderabad
06.2022 - 12.2022
- Performing QA for the work done by the team
- Troubleshooting Client Query.
- Developed and maintained quality assurance protocols, processes and procedures.
- Monitored production operations for conformance to established quality standards.
- Consulted with management and personnel to educate on QA standards.
Campaign Manager
Mediamint
Hyderabad
08.2021 - 12.2022
- Handling Campaigns encompassing Trafficking, QA, Optimization, Monitoring, Delivery, Reporting, Billing, etc.
- Suggested improvements in existing processes related to digital campaigns.
- Troubleshot any technical issues that may arise during the course of a campaign.
- Managed the scheduling and pacing of campaigns according to predetermined goals and budgets.
- Maintained accurate records of all campaigns within internal databases or tracking systems.
Education
Bachelor of Business Administration - Marketing
Osmania University
Hyderabad, TG08.2019
Higher Secondary - Mathematics, Economics, And Commerce
St. Joseph's Junior College
Hyderabad, TG08.2016
Secondary School - CBSE
Kendriya Vidyalaya AFS, Hakimpet.
Hyderabad, TG08.2014
Skills
- Optimization
- Implementing with Macro
- Salesforce, JIRA, Slack
- Campaign Management
- DoubleClick for Publishers
- Programmatic Advertising
- KPI Tracking
- Campaign Implementation
- Time management abilities
- Team Collaboration
- Ad tag implementation
- Demand-Side Platforms
- Native Advertising
- Viewability Measurement
- Demographic targeting
- Cross-device targeting
- Display advertising
- DV360
- DCM
- IAS
- Technical support
- Software troubleshooting
- Process improvement
- Cross-functional collaboration
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- User support
- Debugging skills
- Troubleshooting and Diagnostics
- Zeta DSP/DSP
Certification
- Diploma in Digital Marketing
Languages
English, Hindi & Telugu
<Enter your own>
Date of Birth: 03/08/98
SKILL SET
- Ad trafficking management, optimization, and reporting of ad campaigns
- Various channels (display, mobile, social, and video) campaign optimization
- HTML5 and JavaScript Debugging and modifying the HTML codes, such as click tags and event triggers
- Collecting creative assets (image, text link, video, expandable, skin, pushdown, and third-party tags) and implementing with Macro
- Handled TPA tags (double click, Sizmek, IAS, Celtra, double verify, Shopliftr, Innovid, etc.)
- Online ad campaign metrics and analysis, including CPM, CPC, CPA, and CTR advertising models
Accomplishments
- Bagged the Rising Star Award(Q4-2021), Spot Award (Q4- 2021) & Client’s Favorite Award(Q1-2022).
- Earned excellent CSAT on all quarters from the Account Managers
Timeline
Programmatic Support Engineer - Product Support
Zeta Global
01.2025 - Current
Analyst
Annalect (Omnicom Media Group)
12.2022 - Current
Quality Assurance Specialist
Mediamint
06.2022 - 12.2022
Campaign Manager
Mediamint
08.2021 - 12.2022
Bachelor of Business Administration - Marketing
Osmania University
Higher Secondary - Mathematics, Economics, And Commerce
St. Joseph's Junior College
Secondary School - CBSE
Kendriya Vidyalaya AFS, Hakimpet.