Yogeshkumar . S
Bangalore
Summary
Ambitious and adaptable graduate with a Bachelor's degree in Electronics and communication. Possessing strong interpersonal skills and a passion for IT industry. I am eager to kickstart my career and contribute positively to a forward-thinking organization.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Alorica
Bangakore
04.2022 - 03.2024
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Education
B.E in Electronics And Communication - Bachelor of Engineering
AMC Engineering College
Bangalore08-2019
Skills
- MS Office proficiency
- Customer Support
- Java
- C/ C
- Robotic process automation (RPA)
- Microsoft excel, html
Languages
Kannada
First Language
English
Proficient (C2)
C2
Timeline
Customer Service Associate
Alorica
04.2022 - 03.2024
B.E in Electronics And Communication - Bachelor of Engineering
AMC Engineering College
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