Experienced Executive Assistant, capable of working with leadership teams, managing administrative / secretarial functions with strong Organizational, Communication & interpersonal skills with Organizations of Repute.
Overview
16
16
years of professional experience
Work History
Executive Assistant to the Proprietor
Manufacturing Company (Shree Gajanan Engineering, Rabale)
11.2022 - Current
Managed the proprietor's calendar effectively, Prepared and formatted correspondence, Organized and maintained confidential files and records, Acted as the primary point of contact for internal and external stakeholders, Assisted in planning and executing special projects and events, Accompanied the proprietor to meetings, Planned travel itineraries for the proprietor and promoters
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Supported senior executives with strategic planning, project management, and administrative tasks, ensuring seamless daily operations. Led marketing initiatives, including launching the company website and managing profiles on IndiaMART and Just Dial, significantly boosting online presence and sales. Successfully liaised for MSME and ISO certifications, enhancing the company’s credibility and compliance standards. Spearheaded the registration on the GeM portal, expanding market opportunities within government procurement. Revitalized client engagement by initiating regular interactions and feedback mechanisms, strengthening client relationships and driving repeat business.
Followed proper accounting and bookkeeping procedures to support audits.
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Developed effective filing systems for easy retrieval of information when needed.
Prepared invoices and drafted emails for executives.
Managed office supply inventory and procurement processes.
Centre Head
Akshar Diagnostics Pvt. Ltd
Mumbai
07.2021 - 10.2022
Provided strategic leadership and operational oversight for 5 diagnostic center, Managed day-to-day operations the daily operations of a busy diagnostic centre, ensuring compliance with healthcare regulations and high standards of patient care. Managed a multidisciplinary team, drove business growth, and implemented strategies that increased patient volume and satisfaction. Oversaw financial management, achieving budget targets and improving operational efficiency. Successfully enhanced service quality through robust quality assurance programs.Successfully liaised for and achieved key certifications, enhancing the centre’s credibility.
Tracked and replenished inventory to maintain par levels.
Connected with consultants and developed strategies to achieve sales and customer service goals.
Mitigated business risks by working closely with staff members and assessing performance.
Created effective business plans to focus strategic decisions on long-term objectives.
Cultivated a positive work environment promoting teamwork.
Collaborated with sales team to drive revenue growth.
Prepared staff work schedules and assigned team members to specific duties.
Maintained compliance with legal requirements and applicable guidelines.
Planned special events such as seminars, workshops and conferences held at the center for consultants.
Oversaw recruitment, hiring, training and supervision of staff members.
Collaborated with local organizations to promote services offered at the center.
Coordinated with other departments to ensure efficient operations within the center.
Resolved customer complaints in an effective manner while maintaining quality standards.
Conducted regular staff meetings to discuss department objectives and goals.
Maintained a safe, secure and healthy environment for all employees and visitors.
Monitored financial performance of the organization against established targets.
Collected pending fees, managed refunds, and provided complete sales documentation.
Analyzed data regularly to identify trends that could improve efficiency or effectiveness of services provided by the center.
Created marketing materials such as brochures, flyers and posters promoting activities hosted by the center.
Engaged in community outreach initiatives aimed at increasing awareness about services offered by the center.
Negotiated contracts with vendors providing goods and services needed by the organization.
Established policies and procedures related to center operations.
Managed daily operations of the center including scheduling, customer service, safety protocols.
Led cross-functional teams to achieve business goals.
Drove customer satisfaction by addressing concerns or feedback promptly.
Arrange meetings of investors and preparing presentations of centres
Executive Assistant to the Managing Director
Maniplant Finvest Service Pvt. Ltd
08.2008 - 10.2014
General Administration, Handling Monthly Review Meetings, Assisting the Director in secretarial jobs, Facilitating & coordination of the various business needs for Director’s office, Manage and organize Events for MD’s office, Responsible for director office administration & arrangement of maintenance of Office Equipment
Executive Assistant to COO
Nanavati Super Speciality Hospital
06.2021
Secretarial support to COO’s office, Follow up with for timely execution of tasks assigned with the leadership team, Administrative assistance with Conference Planning & Management, Handling specific assignments – study, analyze & prepare feedback, Assist COO in conducting monthly, quarterly, & annual reviews, Arranging events for management and consultants
Executive Assistant to the CMD
MASH INTERNATIONAL PVT LTD
05.2015
Secretarial support to CMD’s office, Follow up with for timely execution of tasks assigned with the leadership team, Administrative assistance with Conference Planning & Management, Handling specific assignments – study, analyze & prepare feedback
Education
Skills
Effective time Management
Multi-tasking & follow up through to achieve objectives
Ability to independently liaise
Liasoning & maintaining communication among Senior & Leadership Team Members
Worked closely with Strategic Group Director to devise a Response System for the Customers
Interacted with various service providers, agencies and business associates for cost effective services to be provided
Receptive, dedicated, meticulous & CAN DO spirit
Possess Presence of Mind
Effective written & verbal communications skills
Initiative & Pro-activeness
Maturity & ability to work under stress
Ability to handle Confidential Information & prioritize tasks
Ability to interact with peer or seniors in global environment
A Team Player
Committed to excellence
Flexible with changing deadlines, priority
Proficient in calendar management and itinerary planning
Excellent communication and interpersonal abilities
Strong organizational and time management skills
Discreet and confidential handling of sensitive information
Proficiency in Microsoft Office suite
Adaptability and resourcefulness in fast-paced environments
Attention to detail and accuracy in all tasks
Proficient in MS office, Web Skills, etc
Administrative Support
Expense Reporting
Travel administration
Customer Service
Mail Management
Professional Overview
A competent professional with 14 years of rich experience as Executive Assistant profile, Administration & Operations Management. Demonstrated skills in relationship management coupled with expertise in handling top & confidential correspondence with Sr. Management and clients. Exceptional skills in relationship management with the abilities to lead and manage teams.
Attributes
Receptive, dedicated, meticulous & CAN DO spirit
Possess Presence of Mind
Effective written & verbal communications skills
Initiative & Pro-activeness
Maturity & ability to work under stress
Ability to handle Confidential Information & prioritize tasks
Ability to interact with peer or seniors in global environment
A Team Player
Committed to excellence
Flexible with changing deadlines, priority
Personal Information
Date of Birth: 09/23/89
Languages
English
Hindi
Marathi
Timeline
Executive Assistant to the Proprietor
Manufacturing Company (Shree Gajanan Engineering, Rabale)