YOGESHSINH CHAVADA
Software Support Engineer
Mehsana
Summary
Experienced [Type] Support Engineer familiar with user support and root cause analysis. Advanced knowledge of [Area] operations and dedication to see issues through to end. Works well in remote and desk-side environments.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Software Support Engineer
T M Softech Pvt Ltd.
Ahmedabad
10.2020 - Current
- Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.
- Patched software and installed new versions to eliminate security problems and protect data.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Software Support Engineer
T M System Pvt Ltd
Ahmedabad
08.2016 - 11.2020
- Developed tools to lessen or eliminate operational burdens for teammates, expediting initial development and software patch iterations.
- Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
Education
H.S.C -
Sheth R.K Shah U.M. Shala
Vadasma 04.2009 - 05.2009
Bachelors's in Computer Application -
College of Computer And Management Studies
Vadu 03.2014 - 06.2014
Master of Computer Applications -
S.K.Patel Institute of Manage. & Computer Studies
Gandhinagar 06.2013 - 11.2015
Skills
Application installations
Timeline
Software Support Engineer
T M Softech Pvt Ltd.
10.2020 - Current
Software Support Engineer
T M System Pvt Ltd
08.2016 - 11.2020
Bachelors's in Computer Application -
College of Computer And Management Studies
03.2014 - 06.2014
Master of Computer Applications -
S.K.Patel Institute of Manage. & Computer Studies
06.2013 - 11.2015
H.S.C -
Sheth R.K Shah U.M. Shala
04.2009 - 05.2009