Seeking a position to utilize my skills and abilities in the Industry that offers professional growth while being resourceful, innovative and flexible.
Extensive experience 20+ years in planning, executing & managing telecom network for Multiple operators in India Like IDEA, AIRTEL, VODAFONE, JIO,BSNL, ATC, INDUSTOWER, TOWER VISON and many more.
Overview
19
19
years of professional experience
2006
2006
years of post-secondary education
7
7
Languages
Work History
National Head
Susonic Private Limited Formerly
12.2015 - Current
Adherence company policies procedures
Follow Environment health and safety guidelines
Contract management
Business development
Scope of work
Telecommunication towers
Problem solving leadership
Always remember and implement quality control and quality assurance guidelines in each and every task
Cost benifits analysis
Operation excellence
Process orientation negotiation 100%
Total quality management
Experience
Quality control
Quality assurance, Known As Super Sonic Services
Analytical skills
BUSINESS DEVELOPMENT HEAD
Service line agreement SLA
Engaged in product training, demonstrations
Deployment planning consumer awareness, branding, and acquisition
Deployment strategies initiatives to raise awareness and revenues
Passive infra
Boosted team performance and work quality by enhancing training
Uptime
Construction management
Finance budgeting
Advanced problem solving
Project planning and development
Monitored service quality to support customer needs and promote loyalty
Evaluated RFP responses and set up favorable pricing
Managed and integrated telecommunications services and systems across [Type] region
Accurately read, understood and carried out written instructions.Project estimation and bidding 100%
Lead and directed team of [Number] technical professionals
Logistic management
Staff management
Functional and business
Developed and implemented procedures for preventive maintenance, backup and data recovery
Assessed facilities to determine capacity and needs for telecommunications systems
Requirement
Project development and life 100% cycle
Policy and procedure development
Profitability and revenue generation
Cost reduction strategies
Risk analyse and management 100%
Policy and procedure
Monitored and analyzed system performance, such as network traffic, security and capacity
Followed standards and procedures to maintain safe work environment
Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems
Reduced waste and pursued revenue development strategies to keep department aligned Deploy sites (new/upgrade sites of Other OP CO) as per AOP target and ensure sites are delivered to OP COS within
SLA timelines
Site will be ready in all aspects with quality acceptance
Zero Deployment Penality
MRF/BOQ/Measurement Certification with 100% development
Relationship building
Financial administration
Equipment installation and maintenance tracking
Excellent relationship management and cross functional team
Handling Pan India projects
Ebita margin
Achievement & Awards
Best Cluster Manager of the Year
Employee of the month
Employee of the Year
Best Cluster Head
PMP winner
Hindi
English
Gujarati
Rajasthani
Haryanvi
Avadhi Punjabi
Language
Interests
Ensure Capex control by aligning BOQ with Vendor
Invoice tracking
Publish RFI of new sites with close co-ordination with
OP CO rep with Zero RFI rejection, 100% quality roll outs, ensure 100% customer satisfaction
Optimum planning of the place inside the shelter/ outside the shelter area(as per planning guide line) to accommodate multiple tenancy/additional requirement of existing tenant & external C-Sat score
Generate and submit the MIS data / Site Status to
Circle Off, 100% deployment process adherence, &
CIT implementation
Ensure site built as per quality audit requirements (civil / Electrical & tower AT) with zero punch points and O & M Handover, and submission of the AT sheets for Site Folder, 100% adherence of internal audit points
No audit issue
Monitoring of installation of Infrastructure items
Key Deliverables
Customer engagement & communication
Project kick off meeting/call with
Cust
New Sites Installation
Operation maintenance
Upgradation of Telecom sites
Project delivery
Pan India project analysis
Business development
Make business profitable
Customer satisfaction
Telecom service provider
Activities
Civil foundation
Electrical layout installation
Project management
TAT
FTR
Operation maintenance
New Business development
Energy management
Supply chain contact management namely, Shelters, DG, AC, Fire Alarms and Stabilizers and any other equipment that has been stipulated
Track and monitor each aspect of the site preparation work and issue alerts/alarms when time lines affecting events occur/become likely to occur
Responsible for total civil task and ensure to quality team should be satisfied in terms of quality
Responsible for timely finishing and handover of site to the respective O&M
Liaisoning with State Electricity Board for taking new connections, upgrading the load and the Maintenance of Power supply
Ensure correct site works and good practices are being adhered to the relevant specifications and approved drawings
To monitor and control establishment, implementation, maintaining process and continual improvement of Quality Management System as per standards
Managing the entire gamut of maintenance & operations & Project Management to ensure the network availability >=999%
Leading the operations & maintenance team in an efficient, optimized, cost effective way, orientation towards KPI's, SLAs.
Managing the operations to ensure smooth and seamless maintenance of daily activities like fuel management, surveillance management, estate Management etc.
Monitoring & controlling energy consumption & loss making sites to optimize the cost and maintain site stability.
Monitor equipment performance and preventive maintenance
Performing troubleshooting, root cause analysis, and implementing corrective actions to eliminate recurrence of breakdowns..Carrying out comprehensive operations & maintenance support such as provisioning, fault monitoring & handling, etc.
Leading the preparations of periodic updates on the operations of circle teams, recommending strategies and methods for interventions required to rectify/ improve quality parameters
Performing any other related duties, as required
Ensure reduction in fuel consumption by closely monitoring
Minimizing EB faults Ensure timely escalations of issues occurring at each site
Organizing safety training for field staff
Ensure safety guideline are followed
Identifying high Diesel consumption sites and their remedy action
Attending quarterly Governance meeting Functional
Improve competency level of the team on technical, safety & behavioral aspects
Making presentations / submissions as required to the top Management, on the performance of operations &
Maintenance functionality.
Preparing and monitoring the budget for the zones functions and taking corrective action in case of variance.
Recommending actions for optimum utilization of manpower and resources.
Providing professional guidance and support to subordinates in carrying out the assigned functions.
Responsible for Development of Business Conduct daily, weekly, monthly reviews with team
Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures.
Deployment Manager
Industowers Limited
12.2012 - 12.2015
Handled NEW BUILT Project of whole up west and uttrakhand after ONE FACE also Handled Opreations.
Infra Uptime as per MSA and SLA guideline o Site automation o Alarm compliance o Beat plan compliance for Cluster Manager and OME
Techniciano PM/CM compliance o Training and Development of field staff o co-ordination between Estate and Security team on ground
Site delivery as per MSA - New/Sharing/Optional
Product/Cabex/3G/LTE o Ensure milestone updating by TSP in ISC o Safety briefings to TSP/Tower Vendor and Adhering the same o Stage wise site visit format updating by TSP o Site delivery as per MSA
Optimization in Energy cost & Cost Reduction o Strict compliance of DTS o Identifying high Diesel consumption sites and their remedy action o Rectification/Reduction in EB average bills o Conversion of rural feeder to urban feeder o Minimizing EB faults o Facilitating in converting non EB sites to EB sites o DCEM Compliance o DG running hrs
Compliance o Effective use of refurbished material o Ensure timely SRN and Site return material to warehouse
Site Stability o Identifying frequent failing sites and correctiveaction o Replacement of aged/faulty equipment o Replenishment of required infra equipment's o Identifying sites below MSA and corrective action
Maintaining FAT/FRT to improve customer satisfaction o Ensuring First time right for all stages o HOTO process with O&M o Ensure FAT within MSA timelines
Special Projects to improve efficiencies and efficacy o Tower Consolidation
O PIU/PMU ID/OD conversion o FCU o Any New Initiatives by Corporate/Circle
SHE Compliance o Site Hygiene o Adhering to SOPS o Ensuring correctly rated equipment's o Use of PPE by technicians o Regular training on fire and electrical safety on ground o EMF Signage Board compliance o Verify and issue PTW Skilled, trained and motivated field staffo Identifying training needs of field staff o Technicians/supervisors training on regular basis o Rewards and recognition o Meeting and get together on periodic basis
Managing the entire gamut of maintenance & operations & Project Management to ensure the network availability >=999%
Leading the operations & maintenance team in an efficient, optimized, cost effective way, orientation towards KPI's, SLAs.
Managing the operations to ensure smooth and seamless maintenance of daily activities like fuel management, surveillance management, estate Management etc.
Monitoring & controlling energy consumption & loss making sites to optimize the cost and maintain site stability.
Monitor equipment performance and preventive maintenance
Performing troubleshooting, root cause analysis, and implementing corrective actions to eliminate recurrence of breakdowns.
Carrying out comprehensive operations & maintenance support such as provisioning, fault monitoring & handling, etc.
Leading the preparations of periodic updates on the operations of circle teams, recommending strategies and methods for interventions required to rectify/improve qualityparameters
Performing any other related duties, as required
Ensure reduction in fuel consumption by closely monitoring
Minimizing EB faults Ensure timely escalations of issues occurring at each site
Organizing safety training for field staff
Ensure safety guideline are followed
Identifying high Diesel consumption sites and their remedy action
Attending quarterly Governance meeting Functional
Improve competency level of the team on technical, safety & behavioral aspects
Making presentations/submissions as required to the top Management, on the performance of operations &
Maintenance functionality.
Preparing and monitoring the budget for the zones functions and taking corrective action in case of variance.
Recommending actions for optimum utilization of manpower and resources.
Providing professional guidance and support to subordinates in carrying out the assigned functions.
Responsible for Development of Business Conduct daily, weekly, monthly reviews with team
Skills Possess that Relevant to the Position of Cluster
Manager
I have maintained 99.99% & above uptimeorganization, which was previously average 99.92% in ALMORA Cluster by just motivating the field team
In which I have also touched 100% uptime with Zero
Outage for 6 months in Almora cluster where 90% sites are in Hill Top
Previously, in Indus I had built many sites in hilly and plane area through motivating & regular trainings on the Indus Quality norms to TSPs & other vendor teams
It has improved the FTR & TAT, in spite such a tough terrain of Uttaranchal where excavation, material shipment, working, transportation & climate are very tough for execution
I contribute as an active CFT member in P-1 Vulcan audits & also complete 40%+ sites in my Cluster in justmonths
In my Total experience of more than 10 yrs., I had worked with INDUS from more than 2 & half yrs
So
I know the INDUS Values and norms very well and ensure
Employee Satisfaction of team members, capability building, attrition level below 5%.Coordinate with all the ZDMS/TSPS/Quality Te.am for RFI of the sites
Implementation of new alternate energy project or any other new project
Deploy sites as per AOP target and ensure site is delivered to Op Cos within specified timelines
Site will be ready in all aspects
Zero Deployment Penalty
Ensure site built as per quality audit requirements (civil/electrical/tower AT) with zero punch point and
O&M handover, and submission of the AT sheets for site folder, 100% adherence of internal audit points
No audit issue
Ensure capex control by aligning BOQ with vendor invoice tracking
Generate and submit the MIS data/Site status to
HO, 100% deployment process adherence & CIT implementation
Materials Scheduling as per deployment plan
Any deviation will must be approved
Allotment of civil, Electrical & liaison vendors for
Execution & implementation of site infrastructure
Liaisoning with State Electricity Board for taking new connections, upgrading the load and the Maintenance of Power supply
Liason with Development Authority for Approval of
Mobile Network Towers
Liason with Pollution Board for NOC of D.G
Sets.
CLUSTER HEAD
Tower Vision India Private
01.2008 - 01.2010
Deploy sites (new/upgrade sites of Other OP CO)
as per AOP target and ensure sites are delivered
to OP COS within SLA timelines
Site will be ready
in all aspects with 100% quality acceptance
Zero
Deployment Penality
MRF/BOQ/Measurement Certification with 100%
tracking.Ensure Capex control by aligning BOQ with Vendor
Invoice tracking
Publish RFI of new sites with close co-ordination with
OP CO rep with Zero RFI rejection, 100% quality roll
outs, ensure 100% customer satisfaction
Optimum planning of the place inside the shelter/
outside the shelter area(as per planning guide
line) to accommodate multiple tenancy/additional
requirement of existing tenant & external C-Sat score
Generate and submit the MIS data / Site Status to
Circle Off, 100% deployment process adherence, &
CIT implementation
Ensure site built as per quality audit requirements
(civil / Electrical & tower AT) with zero punch points
and O&M Handover, and submission of the AT sheets
for Site Folder, 100% adherence of internal audit
points
Allotment of civil, Electrical & liaison vendors for
Execution & implementation of site infrastructure
Liaisoning with State Electricity Board for taking new
connections, upgrading the load and the Maintenance
of Power supply
Liason with Development Authority for Approval of
Mobile Network Towers
Liason with Pollution Board for NOC of D.G
Sets
Sending of Daily report, Monthly report, eb readings
GCU/PIU readings in time at definite intervals as
predefined
Analysis of previous days faults and plans accordingly
to reduce the faults day by day coordinate/escalate if
major issues to energy manager/infra manager if not
within the control of zone and close the issue.To be proactive for any incoming shortfalls and
escalate the same to energy manager/infra manager in
time
Any shortfalls in the system to be documented
and sent to energy manager/infra manager to take
necessary action
To liaison with the equipment manufacturer and
arrange for training of technicians in the particular
equipment supplied by them, if required take the help
Of infra manager in organizing it
Follow Ho initiatives
for training, train and record the training
If any site is not falling under the time frame given
in the SLA to run the operation smoothly should be
escalated to the infra manager in time, documentation
of the same to be done by mail or any means to
confirm the time of escalation of the problem and
resolve
Ensure 24 hrs access to all sites if in case any problem
in any of the sites bring into
PROJECT SENIOR ENGINEER
Idea Cellular Limited
01.2008 - 11.2008
Analysis of previous days faults and plans accordingly
to reduce the faults day by day coordinate/escalate if
major issues to energy manager/infra manager if not
within the control of zone and close the issue
To be proactive for any incoming shortfalls and
escalate the same to energy manager/infra manager in
time
Any shortfalls in the system to be documented
and sent to energy manager/infra manager to take
necessary action
To liaison with the equipment manufacturer and
arrange for training of technicians in the particular
equipment supplied by them, if required take the helpof infra manager in organizing it
Follow Ho initiatives
for training, train and record the training
If any site is not falling under the time frame given
in the SLA to run the operation smoothly should be
escalated to the infra manager in time, documentation
of the same to be done by mail or any means to
confirm the time of escalation of the problem and
resolve
Ensure 24 hrs access to all sites if in case any problem
in any of the sites bring into notice of state manager
through documented form and resolve
Ensure all the technicians are having proper keys and
maintain a register of handing
INFRASTRUCTURE ENGINEER
Leadcom Integrated Solutions, Pvt LTD
01.2007 - 01.2008
Monitoring of installation of Infrastructure items
namely, Shelters, DG, AC, Fire Alarms and Stabilizers
and any other equipment that has been stipulated
Track and monitor each aspect of the site preparation
work and issue alerts/alarms when time lines affecting
events occur/become likely to occur
To liaison with the equipment manufacturer and
arrange for training of technicians in the particular
equipment supplied by them, if required take the help
of infra manager in organizing it
Follow Ho initiatives
for training, train and record the training
If any site is not falling under the time frame given
in the SLA to run the operation smoothly should be
escalated to the infra manager in time, documentation
of the same to be done by mail or any means to
confirm the time of escalation of the problem and
resolve
Optimum planning of the place inside the shelter/
outside the shelter area(as per planning guideline)
to accommodate multiple tenancy/additionalrequirement of existing tenant& external customer
satisfaction score
Publish RFI of new sites with close co-ordination
with Zero RFI rejection, 100% quality rollouts, ensure customer satisfaction
Documentation of inventory of clusters taken over
with all technical details available of the
equipment's
Documentation of any addition or deletion of
equipment in the sites
Proper maintenance of special tools provided and
ensures its availability at all times through with book
in and out control
Analyses the overall consumption of diesel at sites
and proper accounting of diesel
Maintain the MIS
and it should be sent to energy manager at intervals
predefined and should be online
Proper coordination with Internal & external
customers, telecom operators and Govt
Agency
Responsible for coordinating with the corporate
and Client for performing all activities that requires
ensuring implementation of site as per the stipulated
project plan
To liaison with the equipment manufacturer and
arrange for training of technicians in the particular
equipment supplied by them, if required take the help
of infra manager in
SITE ENGINEER NEW BUILT SITES
Idea Cellular Limited
08.2005 - 01.2007
Monitoring of installation of Infrastructure items
namely, Shelters, DG, AC, Fire Alarms and Stabilizers
and any other equipment that has been stipulated
Track and monitor each aspect of the site preparation
work and issue alerts/alarms when time lines affecting
events occur/become likely to occur
Responsible for total civil task and ensure to quality
team should be satisfied in terms of quality
Responsible for timely finishing and handover of site
to the respective O&M
Liaisoning with State Electricity Board for taking new
connections, upgrading the load and the Maintenance
of Power supply
Ensure correct site works and good practices are
being adhered to the relevant specifications and
approved drawings
To monitor and control establishment,
implementation, maintaining process and continual
improvement of Quality Management System as per
standards.
Education
Electrical Engineering -
Board Of Technical Education Delhi
Electrical Engineer - undefined
Bharat heavy electricals limited
Skills
Project management
Accomplishments
Best Cluster Manager of the Year
Employee of the Month
Employee of the Year
Best Cluster Head
PMP Winner
Currentposition
BU National Head @ Susonic Private Limited formerly known as Super Sonic Services
Experience
Extensive experience 18+ years in planning, executing & managing telecom network for multiple operators in India.
HR and Admin Assistant at VFlowTech India Private Limited & Sunkonnect Advisory Service Private LimitedHR and Admin Assistant at VFlowTech India Private Limited & Sunkonnect Advisory Service Private Limited
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited