Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
ProjectManager

YOGESHWARAN RAMADHASS

Chennai

Summary

Having ~17 + years of extensive Experience in IT industry which includes 6 years in Client location at USA. Worked as Agile Project Manager at US North America client location. Professional Scrum Master Certified (PSM1). Having Domain exposure in Banking, Automotive (Customs). Primarily worked on Development and Maintenance projects and has involved Agile development and in all phases of SDLC model as a developer, Sr. Developer & Project Manager. Having enterprise-level CRM, DMS, and Case Management solutions within Salesforce environments. Proven expertise in managing large-scale digital transformation initiatives and leading cross-functional Agile teams. A Certified Scrum Master and Project Manager with a passion for driving operational efficiency, ensuring stakeholder satisfaction, and aligning technology with business strategy An effective communicator with excellent relationship & interpersonal skills. Strong analytical, problem solving and organizational abilities with good time management skills. Expertise in Water Fall to Agile migration, Automation areas. Service Delivery, Continuous Process Improvement, Project management, Training During employment, have undertaken Requirement Analysis, Design and Coding. Agile/Scrum practices and extensive domain experience in banking and financial services. Proven track record in leading cross-functional teams, delivering complex banking products, managing stakeholder expectations, and driving Agile transformations. Proficient in creating interactive flow charts using MS Visio and clear communication skills. Worked at client location and have adequate knowledge of the Global Delivery Model in both onshore and offshore processes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Project Manager

V2Soft India
05.2021 - Current
  • Stellantis ICT India is an automotive manufacturing corporation formed in 2021 on the basis of a 50-50 cross-border merger between the Italian-American conglomerate Fiat Chrysler Automobiles and the French PSA Group.
  • Multi-Vendor Management with TCS and WIPRO.
  • Creating self-organizing teams, build consensus and resolve conflict
  • Manage and increase team velocity, measure efficiency at team and individual level
  • Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders
  • Analyze Incident and Tasks by understanding business criticality.
  • SME of COSMIC and Custom’s functional system.
  • Expertise with various Agile Methodologies –Scrum, Scrum with XP, Kanban, and Scrum ban etc.
  • Facilitate Scrum ceremonies for development teams with vendor.
  • Accountable for sprint goal and project release within timeline.
  • Providing growth development techniques for teams.
  • Presenting dashboards to senior management.
  • Co-ordinating scrum of scrums meeting with in organization.
  • Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burn down Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker) etc.
  • Review project’s plan as Agile SCRUM master in multiple sprints – identify the priority and create sprints.
  • Conduct daily Sprint meeting to ensure the tasks and activities are on done as per the schedule.
  • Creating project status report and organizing weekly meetings with concerned stakeholders to discuss the project status.
  • Requirements Gathering on the new requirement with the business users and reviewing the logic with the developer.
  • Analysis of various Jobs of a specific application and streamlining the process of data flow.
  • Working with client business engagement leads and business users to coordinate Job Flow of an application.
  • Canadian and Fast Shipment process analyzing and review of the application.
  • Compliance analysis for the US Exports and CA Imports process and application enhancement.
  • Client: Stellantis ICT India.

Project Manager

KBR Global IT Solutions, USA
01.2017 - 09.2020
  • Wright Group LLC, Inc. The Wright Group LLC was founded in 2006. The company’s line of business includes providing business consulting services on a contract or fee basis.
  • Performed technical / functional review and analysis, prepared internal and external documentations, and worked closely with the clients to drive project results.
  • Developed and maintained open and fluid communication with clients and end users
  • Assisted multiple clients, analyzed various requirements, and implemented common solutions for products deployed across multiple customers
  • Arranged for technical architecture brainstorming and review sessions.
  • Planned the project in multiple sprints – identify the priority and create sprints in JIRA.
  • Conduct daily Sprint meeting to ensure the tasks and activities are on done as per the schedule.
  • Risk Management through Risk Identification, qualitative analysis, and response planning
  • Creating project status report and organizing weekly meetings with concerned stakeholders to discuss the project status.
  • Participate in periodic code reviews to ensure quality of code as per the agreed coding guidelines and standards.
  • Continuously improve quality, delivery and track Agile metrics for the team.
  • Share project status with Senior stakeholders and product owners.
  • Assisting product owner in prioritization of product backlogs.
  • Act as servant leader and shield the team from external interference and distractions to keep it in group flow
  • Client: Wright Group.LLC and Choice Hotels.

Software Engineer/Business Analyst

HCL America Inc,USA
09.2010 - 12.2016
  • NBCUniversal (NBCU) TV Entertainment Systems Group has launched an initiative to modernize the Contract Management, Program Acquisition and Scheduling System – COMPASS, legacy program scheduling application for the TV businesses. It is a technology and user experience transformation initiative, continuing the modernization drive by NBCU to streamline technology systems supporting their diverse business units.
  • Created project plans, track project progress and schedule for on-time delivery as per the defined quality standards.
  • Prepared and submitted Weekly, Monthly and Quarterly status reports to stakeholders.
  • Successfully coordinated various testing cycles including integration, performance and user acceptance testing.
  • Analyzed the Business Requirements Document, created the test plan and prepared detailed test cases for new functionalities.
  • Successfully drove multiple initiatives to closure which were lagging with the old vendors Ensuring better productivity and performance from team members.
  • Introduced best practices and made sure they are maintained.
  • Ensure all product deliverables are agreed upon with the end users and satisfy the expectations Responsible to work with developers on interpreting requirements, supervising the development process, ensuring work and quality are up to the expectation
  • Facilitated functional session for development team with business for better understanding of existing application.
  • Developed and maintained the database design and implementation for all applications
  • Responsible for managing 6-member offshore team.
  • Conducted periodical meetings with Offshore and Onsite team to plan for upcoming releases and Rally stories.
  • Developed Test plans for different test scenarios covering all aspects of project functionality using Mercury Quality Center and Rally Defect Management
  • Created and executed manual and automation Test Cases using Quality Center and reviewed Test Cases and PERL scripts developed by offshore team.
  • Created various automation tools in PERL Scripts and SAS based on various requirements.
  • Developed various conversions and XMLS involving huge data using FILE-AID EX software.
  • Monitor and debug the errors in existing Mainframe code.
  • Client: NBCU Compass Re-Platforming.

Software Engineer

Macrosfot India Private Limited, Trivandrum, India
09.2009 - 08.2010
  • RR Donnelley project is about the printing and dispatching letter to the customer through an automated process. This involves development in Mainframe for scheduling the dispatching JOB’s and EXTREME Dialogue to develop the template of the letter.
  • Roles and responsibilities:
  • Playing the role of offshore team member.
  • Providing estimation and resolving the tickets in the form of analysis & code fixes.
  • Generation of reports.
  • Developing and Scheduling JCL.
  • Generate the reports.
  • Client: RR Donnelley

Technical Support Manager

HCL Technologies India
02.2008 - 03.2009
  • Roles and responsibilities:
  • Handling escalations and providing first call resolution.
  • Configuring Routers/Modem for AT & T customers
  • Conducting team huddle and briefing agents on latest process.
  • Worked on Microsoft Outlook, Outlook Express, in configuring and troubleshooting
  • Presented analysis findings both verbally and in written reports.
  • Client: BT Telecom

Education

Bachelor of Engineering - Electronics and Communication

PMR Institute of Technology, Anna University
Chennai
01.2007

Skills

  • Roles Played: Project Manager, SCRUM Master, Business Analyst, Operations Delivery Manager, Service Delivery Manager
  • ROI/Value Add: Water fall to “Agile and automation”, Agile Implementation in Service and Enhancement projects
  • Domains: Banking, Education, Media and Customs, SCM
  • Frameworks: Agile, SCRUM, ITIL, Kanban
  • Certifications: PSM 1, CSM
  • Language: Mainframe, Salesforce, Perl, Java, SAS
  • Database: DB2, SQL
  • Tools Exposure: JIRA, Service Now, Jira, Service Now, BMC Remedy

Certification

CSM

Languages

Tamil
Advanced (C1)
English
Bilingual or Proficient (C2)

Timeline

Project Manager

V2Soft India
05.2021 - Current

Project Manager

KBR Global IT Solutions, USA
01.2017 - 09.2020

Software Engineer/Business Analyst

HCL America Inc,USA
09.2010 - 12.2016

Software Engineer

Macrosfot India Private Limited, Trivandrum, India
09.2009 - 08.2010

Technical Support Manager

HCL Technologies India
02.2008 - 03.2009

Bachelor of Engineering - Electronics and Communication

PMR Institute of Technology, Anna University
YOGESHWARAN RAMADHASS