Cyber security
Yogeshwari Venkatesan
Technical Advisor
Chennai,TN
Summary
Skilled tech advisor with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of networking and antivirus application(SYMANTEC) with 1.5 years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in networking and software designs and subject matter expert on Antivirus(symantec ). Established reputation as sharp technology expert when working with customers to identify and deploy solutions.
Overview
4
4
years of post-secondary education
1
1
Certificate
4
4
Languages
Work History
Technical Advisor
concentrix technologies pvt ltd
Chennai, Tamil Nadu
10.2021 - Current
- Reviewed technical guidelines to verify compliance with information security standards and best practices.
- Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines.
- Collaborated with personnel to provide updated knowledge regarding industry application standards and specifications.
- Oversaw internal IT education programs and resources regarding at-issue products.
- Assessed risk for new project proposals, suggesting liability mitigation efforts where necessary.
- Fostered communication between site locations by initiating increased telepresence usage and remote operational review processes.
Education
BE - Electronics Communication And Engineering
Rmk Engineering College
Gummidipoondi 07.2014 - 08.2018
Skills
Technical issues analysis
Mac systems
Technical documents comprehension
Customer service expert
TCP/IP
Flexible and Adaptable
Multitasking Abilities
Problem-Solving
Analytical and Critical Thinking
Desktop support
Application support
Certification
Ccna certified
Software
Cloud analysis
Networking and wireless
Project management
Timeline
Technical Advisor
concentrix technologies pvt ltd
10.2021 - Current
BE - Electronics Communication And Engineering
Rmk Engineering College
07.2014 - 08.2018