Yogeshwar Pratap Singh
709 SAMYAKA APARTMENT ,BAKERI CITY , VEJALPUR AHMEDABAD, GUJARAT
Summary
Accomplished Sales Consultant with a proven track record at Pacific Honda, adept in CRM proficiency and persuasive communication. Excelled in enhancing customer relationships and driving sales growth through strategic planning and product expertise. Demonstrated ability to improve client satisfaction and loyalty, leading to significant repeat business and referrals.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Pacific Honda
01.2023 - 06.2024
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Coordinated trade-in appraisals accurately assessing vehicle value while balancing customer expectations.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
- Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
Sales Associate
Rogers Telecommunications
09.2021 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Representative
Staples
08.2019 - 06.2021
- Provides coverage and assistance in all areas of the store where business needs require and as associate training supports.
- Communicating regularly with their Manager to maximize sales.
- Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays.
- Capable to follow RUSCOMP procedures effectively as required in Technology.
- Properly secures all company assets and physical inventory.
- Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist.
- Checks all sources of communication for information (white boards, bulletin boards, portal, etc). Identifies and communicates suggestions for improvements in all areas of business.
Education
PG Diploma - Journalism, Broadcast
Fanshawe College
London ON05-2019
Bachelor of Arts -
University of Central Lancashire
Preston UK04-2015
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Persuasive Communication
- Prospecting skills
Timeline
Sales Consultant
Pacific Honda
01.2023 - 06.2024
Sales Associate
Rogers Telecommunications
09.2021 - 12.2022
Sales Representative
Staples
08.2019 - 06.2021
PG Diploma - Journalism, Broadcast
Fanshawe College
Bachelor of Arts -
University of Central Lancashire
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