Yoggu Sahithy
Secunderabad
Summary
To be a part of an organization where I can make use of my knowledge in achieving the assigned jobs, thereby enhancing my working skills, strengths, and experience. Process Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in designing process architecture, establishing process measurement systems and educating [Job title] to manage processes effectively.
Overview
2
2
years of professional experience
Work History
Process Associate
Genpact India Pvt Ltd
03.2022 - Current
- Working on banking domain specialized with maintenance of customer account transactions and Lean Certified
- Provided Innovative thoughts to the team, which were successfully implemented and saving lot of resource time to the team
- Played the role as a Trainer for the employees of my team and give them proper understanding about their role in the team
- Verifying, summarizing, and analysing the documents of the customers and approving it for the Further process
- Dealing with escalation department, Legal Department on process betterment and document Verification
- Action to ensure that quality assurance standards are met with the process manual
- Identifying the defect and make it rectified within the production process
- Responding to the escalation e-mails, given the clarification on defects and doubts
- Handling the team and client queries
- Maintain data of team list activities, error logs and performance sheet
- Updating SOP on regular basis as per the updates from client.
Education
B.com (computers) -
Sardar Patel Degree College, Osmania University
01.2021
CEC -
Maharishi Veda Vishwa Vidyalayam JR College, Board of intermediate education
01.2018
SSC -
St. Philomena Girl's High School, Secondary school certificate
01.2016
Skills
- Windows: XP, 7, 8, 10
- SAP, Tally ERP9
- MS-Excel (VLOOKUP, Pivot Table), Word, and Outlook
- Good Communication skills
- Quick Learner
- Self Motivated
- Flexibility to do work in a team and as well as an individual
- Smart work
- Workflow Management
- Process flows
- Application verification
- Statement Review
- Audit reporting
- Data Analysis
Languages
English
Telugu
Hindi
Hobbies and Interests
- Playing Games
- Listening Music
Timeline
Process Associate
Genpact India Pvt Ltd
03.2022 - Current
B.com (computers) -
Sardar Patel Degree College, Osmania University
CEC -
Maharishi Veda Vishwa Vidyalayam JR College, Board of intermediate education
SSC -
St. Philomena Girl's High School, Secondary school certificate