Yogini Bandekar

• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Spearheading operations management at all the project sites focusing on budgeting, inventory control, and guest experience enhancement.
• Driving improvements in efficiency and guest satisfaction scores.
• Collaborating with cross-functional teams and vendors to ensure seamless coordination.
• Managing departmental expenses and implementing waste management strategies.
• Providing leadership and oversight to ensure smooth functioning of daily operations.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

• Researched and evaluated current and potential products used by service staff.
• Delegated workplace responsibility to appropriate staff.
• Upheld 24-hour response time to service requests.
• Initiated workplace improvement programs for increased service efficiency.
• Successfully managed budgeting, inventory control, and apartment refurbishment.
• Conducted daily briefings, audits, and training sessions for team members.
• Implemented operating procedures, resulting in improved efficiency and service quality.
• Led interviews, appraisals, and performance discussions.
• Collaborated with event organizers and supported Sales team in promoting events.
• Coordinated inspections and maintained compliance with standards.

• Assisted the Executive Housekeeper in managing the day-to-day operations of the housekeeping department.
• Supervised and trained a team of 180 housekeeping staff members, ensuring they met high standards of cleanliness and guest satisfaction.
• Conducted regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness and safety standards.
• Collaborated with the Executive Housekeeper to develop and implement standard operating procedures, schedules, and checklists.
• Assisted in inventory management, including ordering and restocking cleaning supplies and linens as needed.
• Participated in staff scheduling and allocation of duties to ensure efficient coverage and workload distribution.
• Resolved guest complaints and concerns promptly and effectively to maintain a high level of guest satisfaction.
• Maintained accurate records of housekeeping
expenses, including labor costs and inventory expenditure.