Summary
Overview
Work History
Education
Skills
Personal Information
Achievements And Honors
Citi AI Accelerator
Languages
Accomplishments
Timeline
Certification
Summary
Quote
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Yogini Patil
Open To Work
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Yogini Patil

Product Owner/ Lead Business Analyst
Mumbai,MH

Summary

Lead Business Analyst with 15+years of experience in digital transformation across investment banking, private banking for wealthy clients-UHNWI & HNWI, entities, telecom, and compliance sectors. Specializes in enterprise AI integration and stakeholder engagement, currently leading AI enablement and onboarding modernization at Citi, resulting in improved operational efficiency and client satisfaction. Proven ability to mentor teams and influence strategic decisions through data-driven insights. Recognized for driving results in a collaborative manner while implementing optimized solutions.

Overview

16
16
years of professional experience

Work History

Vice President - Business Analyst

CITICORP SERVICES INDIA LTD.
Mumbai, Maharashtra
06.2019 - Current
  • Directed global initiatives to digitize onboarding journeys for HNWI across Wealth Technology regions.
  • Designed and implemented Permissions & Privileges and Account Opening modules, optimizing access control.
  • Championed Data-Driven Onboarding (DDO) and Palantir projects through comprehensive data mapping.
  • Enhanced system interoperability through automated workflows, significantly reducing onboarding timelines.
  • Piloted AI tools within BA landscape, accelerating automation and facilitating use-case discovery.
  • Delivered workshops on AI adoption and intelligent automation strategies to build team capabilities.
  • Facilitated Agile ceremonies and managed sprint cycles, ensuring backlog integrity.
  • Conducted interviews for Business Analyst and QA roles, forming high-performing teams.

Associate - Business Analyst

DEUTSCHE BANK DBOI
Pune
10.2017 - 06.2019
  • Designed and deployed solutions for legal matter management and compliance reporting systems.
  • Introduced JIRA for agile execution, mentored team members, and authored workflows and technical documentation.

Business Analyst - Core Banking Services

FISERV INDIA PVT. LTD.
Pune
09.2016 - 04.2017
  • Developed integration logic for ESF acceleration by mapping provider systems with standardized baseline services.
  • Created transformation rules and coordinated knowledge transfer with development and QA teams.

Sr. QA Engineer / Business Analyst

CYBAGE SOFTWARE LTD.
Pune
09.2014 - 08.2016
  • Managed dual roles in travel domain projects including E-Z-Rent-A-Car and Events management system.
  • Drafted BRDs/FRDs, test strategies, sprint backlogs, and system mockups for scalable application development.

Software Engineer / Business Analyst

ATOS INDIA PVT. LTD.
Pune
08.2010 - 08.2014
  • Delivered end-to-end telecom product configuration for KPN Netherlands.
  • Worked onsite during critical global transitions and received awards for defect-free project deliveries.

Education

MBA - Information Technology

PCCOE
Pune
01.2015

B.Sc. - Computer Science

Indira College of Science & Commerce
Pune
01.2010

HSC -

Amrita Jr. College
Pune
01.2007

SSC -

St. Ursula High School
Pune
01.2005

Skills

  • Business process reengineering
  • Data analysis and mapping
  • Agile methodologies and coaching
  • Stakeholder alignment and engagement
  • AI strategy and implementation
  • Prompt engineering and use-case discovery
  • Digital onboarding and workflow optimization
  • Systems integration and interface design
  • Requirements elicitation and gathering
  • BRD and FRD creation
  • User stories development and management
  • Scrum leadership and team collaboration
  • Cross-functional coordination
  • UAT planning and execution
  • QA liaison and defect triage
  • Risk analysis and assessment
  • Issue resolution and change management
  • Talent mentoring and training
  • Interviewing skills and facilitation
  • JIRA, Confluence, TFS, SharePoint proficiency
  • Balsamiq expertise and MS Visio usage
  • SQL, Postgres SQL knowledge
  • Problem solving and critical thinking skills

Personal Information

Title: Vice President, Lead Business Analyst|Citi AI Accelerator|AI enthusiast 

LinkedIn Profile: linkedin.com/in/yogini-patil-401b831a

Email ID: yogini2989@gmail.com and yogini1176@gmail.com

Mobile number: (+91) 9730436810

Achievements And Honors

  • Platinum Award - Recognized for high-quality, timely delivery at Citi
  • Cheers Award - For defect-free execution of product & tariff assignments
  • Certificate of Excellence - Acknowledged for proactive leadership and teamwork
  • Onsite Assignments (Netherlands) - Selected thrice for critical delivery and global transition efforts

Citi AI Accelerator

  • AI accelerator/AI pilot user/promoter: Spearheading the evaluation and implementation of AI tools for prompt-based analysis, documentation generation, and workflow automation within Citi's BA community
  • Prompt engineering and knowledge design: Curated reusable prompt libraries to simplify documentation, test case drafting, and requirement clarification
  • AI literacy evangelist: designed and delivered training modules on enterprise AI adoption, enhancing awareness and hands-on readiness across teams
  • Feedback loop facilitator: Partnered with product teams to provide iterative feedback, influencing enterprise-grade AI feature development

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
marathon
Native
Native

Accomplishments

  • Citi AI Accelerator: Recognized for taking initiatives above and beyond in Wealth Technology.
  • Designed a workflow solution for Global federated customer master a Palantir project, resulting in building one baseline to indentify customers across private banking and consumer banking.
  • Acted as a BA/PO for the Address Change Microapp for private bank clients which save banking and operations time by 40%, streamlined the process, removed redundant processes.

Timeline

Vice President - Business Analyst

CITICORP SERVICES INDIA LTD.
06.2019 - Current

Associate - Business Analyst

DEUTSCHE BANK DBOI
10.2017 - 06.2019

Business Analyst - Core Banking Services

FISERV INDIA PVT. LTD.
09.2016 - 04.2017

Sr. QA Engineer / Business Analyst

CYBAGE SOFTWARE LTD.
09.2014 - 08.2016

Software Engineer / Business Analyst

ATOS INDIA PVT. LTD.
08.2010 - 08.2014

MBA - Information Technology

PCCOE

B.Sc. - Computer Science

Indira College of Science & Commerce

HSC -

Amrita Jr. College

SSC -

St. Ursula High School

Certification

  • Foundry & AIP Builder Foundations, Palantir Technologies - [July 7, 2025]
  • Introduction to Foundry & AIP for Enterprise Organizations, Palantir Technologies [July 9, 2025]

Summary

Write resume for , experience, qualifications and knowledge required:

n Minimum 10+ years of experience in consulting or handling change programs within global investment

banking.

n Have detail understanding of Wealth Management function for global investment banking. Key activities

processes include – Investment Products, Lending Products, Wealth Client Onboarding, Client Lifecycle,

Client Risk Profiling, Suitability Checks, Investment Advisory, MI & Reporting

n Strong experience/understanding with Avaloq Core Platform (Modules- STEX, Credit, Client Data, MIS

reports, Stock exchange and payments) will be preferred; Avaloq certification is a plus.

n Proven experience as a Program Manager; Thorough understanding of project/program management

techniques and methods (Agile and Waterfall).

n Experience in managing full E2E project delivery, Front Office to Back Office architecture overhaul

projects which require coordination across multiple Corporate functions and Technology partners .

n Excellent Knowledge of performance evaluation and change management principles.

n Excellent Communication, Leadership skills, Organization Skills along with experience in conflict

management/ issue resolution.

n Experience of analysing complex business processes.

n Flexibility (Openness to Change) – Adapts effectively to changing plans, domains, and priorities; is open

and flexible when faced with changing project constraints and timelines.

n Expect sound understanding of standard Trade lifecycle, financial products like cash equities, bonds,

listed future & Options, Loans. CFA/ FRM certification will be preferred.

n Detailed knowledge of all Microsoft Office products, PowerBI and Alteryx will be preferred.

n Attention to detail and high-quality standards of documentation, processes and control environment.

n Deals comfortably with ambiguity – Stays on target to complete goals regardless of obstacles or adverse

circumstances.

Quote

The way to get started is to quit talking and begin doing.
Walt Disney
Yogini PatilProduct Owner/ Lead Business Analyst