Yogini Ravindra Joshi
Pune
Summary
Customer Care Executive with expertise in training customer service teams to boost profitability. Analyzed monthly metrics to implement performance enhancements. Proven problem-solver with a friendly approach to efficiently resolve customer issues. Methodical QA Engineer recognized for high productivity and task efficiency, specializing in automated testing and risk management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Telecaller
NDQUBE Technologies Private limited
08.2022 - Current
- 1. Working as telecaller from last 11 months.
- 2. Worked on Scheduling meetings for client
- 3. Working on scheduling demos for client
- 4. Creating meeting agendas
- 5. Coordinating Communication between client and company
- 6. Creating Presentations and meeting reports
QA Engineers
VIPS group of companies
12.2022 - 05.2023
- Project 1.VIPS Wallet: Description: This is ecommerce project like paytm app, it has website also here I have worked as QA Analyst in this project I have written testcases also tested whole app and website.
- Project 2: VIPS Finstock Description: This is bitcoin related projects like marketing domain base. In this project I have understand all the bitcoin related things and I have written testcases and tested website and application
QA Engineer
Anon Consultants (A venture of sorigin solutions)
03.2022 - 09.2022
- Conducted extensive testing for Teplo Ecommerce website and Flutter app on Android and iOS devices.
Executed quality assurance processes to ensure optimal functionality of Teplo project.
Collaborated with development team to identify and resolve website testing issues.
Analyzed user experience on Teplo platform to enhance product usability. - Technology:1.Android , kotlin ,mvvm ,BLE ,Dagger 2.RXA ,Android BLE, Jira ,stripe payment ,FCM
Education
BSC - computers
MGM Dr.G.Y. pathrikar college of CS and IT
01.2021
12th -
Adarsh Junior college of science
Akola01.2016
10th -
LBC Vidyalaya
Malkapur01.2014
Skills
- Windows operating systems
- Programming in C, C, and Java
- Web development with PHP and HTML
- Testing methodologies: manual, API, database, and automation
- Database management with MS SQL Server
- Software testing
- Test case development
- Quality assurance
Certification
- Diploma in software testing from Q Spider Institute, Pune
- Certification in C, C++ from IT Corner Training Institute, Aurangabad
- Certification in Java from IT Corner Training Institute, Aurangabad
Languages
Languages known: Marathi ,English ,Hindi
Hobbies and Interests
Hobbies: Singing ,Playing, Badminton
Accomplishments
- 1. Open merit in 10th standard in Buldhana district
- 2. BCS first-year first topper in the MGM Dr G. Y. Pathrikar college of CS and IT Aurangabad
- 3. Won prizes in interschool and intercollege singing competitions
Disclaimer
I here by declare that above mentioned details are correct to the best of my knowledge and concerned authority may take any action in case of discrepancy ,if found.
Strength
- Good communication and presentation skills
- Willingness to learn and adaptability to put learning into practice
- Comprehensive problem-solving abilities
Timeline
QA Engineers
VIPS group of companies
12.2022 - 05.2023
Telecaller
NDQUBE Technologies Private limited
08.2022 - Current
QA Engineer
Anon Consultants (A venture of sorigin solutions)
03.2022 - 09.2022
BSC - computers
MGM Dr.G.Y. pathrikar college of CS and IT
12th -
Adarsh Junior college of science
10th -
LBC Vidyalaya
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