Yogita Grover

. Leading as an Account Delivery Leader (ADL) for my account.

. Responsible for the overall growth of the account.

. Leadership connects with the clients, the steering committee, and attending workshops are part of my role.

. Seat utilization, getting SU credits and quaterly connect with the BizOps team.

. Sharing Monthly Governance Deck to the IBM leadership for my account which shows the performance, utilization and overall growth of my account.

. Part of knowledge transfer for transitions of different processes and ERP implementation.

. Reviewing and approving journal entries.

· Reviewing the supporting and accuracy of the reconciliations for the team.

· Leading end-to-end RTR process including reconciliations, journal entries, month-end reporting, inter-company and fixed assets task.

· Maintaining records of all the team members performance and retrieved upon them and taking one-on-one on monthly basis.

· Reviewing and auditing the work of team members and maintaining SLA tracker.

· Taking performance and RAIL calls with the clients.

· Leading PTP projects as part of stretch assignment and presenting performance deck to the CFO on monthly basis.

· Hired, trained and on-boarded 200+ new employees for the account.

· Half-yearly checkpoint review and sharing the feedback with the team.

· Work with team members to increase individual performance and set realistic improvement goals.

· Agile Champion for IBM NCR.

· Compliance Spoc for the account and working closely with the IBM internal Compliance team.

· Part of the several audits conducted internally within IBM.

· Worked on a project with client for migration from old application (Frontier) to new application (Blackline).

· Prepares Daily Balancing and Matching within Frontier.

· Prepares Bank reconciliations, Fixed assets reconciliations and other third party reconciliations.

· Responsible for clearing up the open line items, reconciling items on timely basis.

· Prepares Weekly Outstanding items report and aging report.

· Prepares Inter Unit Settlement for the end of period team.

· Processing periodic/regular journals either based on standing instructions from client or as an ad hoc request from client, after carrying out necessary checks per prescribed process.

· Ensure journal postings are done after prior approvals as required by clients.

· Taking care of Reconciliation of client books for the better relation and payment flow.

· Perform monthly attestation of all the reconciliation completed by the team members.

· Prepare MIS, PPT and heat maps for the process to be shared with clients and internal management.

· Ensure that the assigned targets are met in accordance with the SLA and internal standards.

· Preparing monthly reporting metrics while adhering to deadlines.

· Mentoring the New and Existing Staff about the overall Reconciliation process.

· Part of Learning Champions team at process level.

· Fun Spoc for the account and involved in all the employee engagement activities.