Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yogita Purane

Pune

Summary

9+ years of total experience and over 2.4 years of Technical Business Analysis and retail system analysis experience with an emphasis on Requirement Gathering, Business Systems Planning, Procedural Development and Implementation, Validation, Problem Solving, Testing and Business Contingency planning.

Overview

12
12
years of professional experience

Work History

ABCS

Amazon
PUNE
07.2024 - 03.2025
  • Identified needs of customers promptly and efficiently.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Ensured that all customer queries were handled quickly and professionally.

Software Engineer/Business Analyst

Assimilate Technologies Pvt LTD
11.2022 - 12.2023
  • To Design and Develope the Web as well as Mobile application as per client requirement
  • Undestand the Need of the client and Work toward it within the team
  • Fullfill client expections within the given Timeline
  • Preparing the unit test case documentation and testing the application in various environments and working with the quality team and ensuring appropriate defect resolution and solution aligns with the TDR and specifications.

Technical Product Manager(NOC)

NextPage Services PTe LTD
02.2014 - 11.2021
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services. Responded promptly to incoming sales leads and requests for technical support.
  • As a team lead responsible and acted as a liaison between the technology and business areas of the organization.
  • Monitor the effectiveness and quality of incoming calls and emails

Sales Coordinator

Staples Future Office Products Pvt Ltd.
11.2012 - 02.2014
  • To respond quickly and efficiently to all in-coming sales enquiries,by telephone, fax and email.
  • Preparing proposals and quotations as required.
  • Handling existing & new customer queries and calls.
  • Coordinate with sales & marketing people.
  • Responsible to prepare the presentation & papers for meetings.

Education

BCA -

KBJIIT INSTITUTE OF CUMMINSE COLLAGE
Pune, Maharashtra, India
06.2009

Skills

  • Communication skills
  • Problem-solving abilities
  • Team collaboration
  • Documentation skills
  • Time management
  • Critical thinking
  • Public Speaking
  • DBMS
  • Agile Development and Best Practice
  • Software Development Life Cycle (SDLC)
  • Unit testing
  • Data analysis
  • Stakeholder Management

Timeline

ABCS

Amazon
07.2024 - 03.2025

Software Engineer/Business Analyst

Assimilate Technologies Pvt LTD
11.2022 - 12.2023

Technical Product Manager(NOC)

NextPage Services PTe LTD
02.2014 - 11.2021

Sales Coordinator

Staples Future Office Products Pvt Ltd.
11.2012 - 02.2014

BCA -

KBJIIT INSTITUTE OF CUMMINSE COLLAGE

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Yogita Purane