Yolanda Oliver
Indianapolis
Summary
Dynamic pharmacy technician with over 7 years at Winn Dixie, excelling in data entry and HIPAA compliance. Proven ability to enhance operational efficiency and customer satisfaction through meticulous attention to detail and effective problem-solving. Collaborated with pharmacists to optimize patient care and streamline processes, ensuring accurate medication management.
Overview
18
18
years of professional experience
Work History
DATA ENTRY PHARMACY TECHNICIAN
AlixaRx
Indianapolis
01.2024 - Current
- Mastered precision in medication order processing, boosting pharmacy efficiency
- Converged with pharmacists to dissolve discrepancies, ensuring seamless operations
- Utilized Frameworks for regulatory compliant record-keeping
- Oversaw data entry, guaranteeing accurate and prompt patient medication and inventory records
MAIL ORDER PHARMACY TECHNICIAN
SelectRx
Indianapolis
09.2022 - 03.2023
- Executed numerous pharmacy tasks, emphasizing on accuracy and speed
- Delivered top-notch service quality, raising customer satisfaction
- Applied analytical skills to optimize operational efficiency
CITY LETTER CARRIER
United States Postal Service
Indianapolis
06.2018 - 09.2022
- Delivered and collected mail in diverse conditions, demonstrating adaptability
- Consistently met delivery timelines, showcasing time management skills
- Uphold vehicle maintenance, reflecting responsibility
HOUSEKEEPER
Extended Stay of America
Las Vegas
04.2016 - 11.2017
- Cleaned and maintained guest rooms to ensure comfort and satisfaction.
BULK & PREP
Express Scripts
Whitestown
12.2014 - 01.2016
- Managed preparation of maintenance drugs for prescriptions
- Collaborated with pharmacists to ensure patient care
- Optimized data entry processes to streamline pharmacy operations
PHARMACY TECHNICIAN
Winn Dixie
Dothan
11.2007 - 12.2014
- Leveraged 7+ years of experience to streamline retail pharmacy operations.
- Facilitated seamless claims processing by coordinating with insurance companies and doctor's offices.
- Ensured accurate patient profiles, contributing to better patient care.
- Managed financial records and inventory control, optimizing operational efficiency.
- Consistently served 100+ daily customers, enhancing customer satisfaction.
Education
LICENSED PHARMACY TECHNICIAN -
INLICENSED HEALTH & LIFE INSURANCE AGENT -
INSkills
- Data Entry
- Pharmacy Knowledge
- Attention to Detail
- Medical Terminology
- Record Keeping
- HIPAA Compliance
- Problem Solving
- Teamwork
- Self-Management
- Interpersonal Skills
Objective
To support team members and to help expand clientele using professional communication, excellent cooperation and my many years of customer service skills.
Timeline
DATA ENTRY PHARMACY TECHNICIAN
AlixaRx
01.2024 - Current
MAIL ORDER PHARMACY TECHNICIAN
SelectRx
09.2022 - 03.2023
CITY LETTER CARRIER
United States Postal Service
06.2018 - 09.2022
HOUSEKEEPER
Extended Stay of America
04.2016 - 11.2017
BULK & PREP
Express Scripts
12.2014 - 01.2016
PHARMACY TECHNICIAN
Winn Dixie
11.2007 - 12.2014