Yolanda Halley-pennybaker
INDIANAPOLIS
Summary
Dedicated QMA/CNA with extensive experience
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Qma/Cna
Creekside Health And Rehabilitation Center
09.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
- Performed regular safety checks on medication storage areas to maintain a secure and organized environment.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Qma
Hickory Recovery ( Addiction Treatment )
06.2022 - 08.2024
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
- Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
- Boosted patient compliance with medication regimes through compassionate guidance and support.
- Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
Scheduling Coordinator/Qma/Cna
Pleasant View Lodge Healthcare Facility
01.2007 - 04.2021
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Responded promptly to emergency situations involving patients'' health issues related to their medications, coordinating closely with nursing staff for optimal outcomes.
- Monitored medication storage area to maintain medication security and control.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Education
Qma Certificate -
Hardon Educational Institute
Indianapolis, INGraduate Certificate -
Nurse Aide Training Center
Indianapolis, IN04-2002
All
Arsenal Tech High School
Indianapolis, IN06-1999
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- End-of-life care
- Medication administration
- Clinical documentation
- Multitasking and organization
- Critical thinking
- Problem-solving
- Flexibility and adaptability
- Medication assistance
Certification
- CNA - Certified Nurse Assistant Lic #:CNA0206001Profession:Nurse AidesType:Certified Nurse AideSecondary:Status:ActiveIssued:11/11/2002 Expiration:11/11/2026Renewed:14/11/2024Reason:License RenewalStatus Date:14/11/2024Method:Examination
- CMT - Certified Medication Technician Lic #:QMA1900538Profession:Nurse AidesType:Qualified Medication AideSecondary:Status:ActiveIssued:26/06/2019 Expiration:11/11/2026Renewed:14/11/2024Reason:License RenewalStatus Date:14/11/2024Method:Examination
Timeline
Qma/Cna
Creekside Health And Rehabilitation Center
09.2024 - Current
Qma
Hickory Recovery ( Addiction Treatment )
06.2022 - 08.2024
Scheduling Coordinator/Qma/Cna
Pleasant View Lodge Healthcare Facility
01.2007 - 04.2021
Qma Certificate -
Hardon Educational Institute
Graduate Certificate -
Nurse Aide Training Center
All
Arsenal Tech High School
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