Yougal Gurung
Siliguri
Summary
Customer-focused Retail Associate experienced in delivering quality product recommendations and solutions that meet customer needs. Achieved sales and service goals through a solid understanding of retail dynamics and commitment to enhancing customer experience. Focused on contributing to organizational growth while continuously improving professional skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Reliance Retail
Siliguri
01.2022 - Current
- Maintained organized merchandise displays to enhance shopping experience.
- Collaborated with team members to meet daily sales goals.
- Handled customer inquiries and resolved issues promptly and professionally.
- Restocked inventory on the sales floor to ensure product availability.
- Trained new staff on store policies and customer service standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Higher Secondary -
WBCHSE
Skills
- Sales strategies
- Sales Techniques
- Point-of-sale systems
- Cash Handling & Billing
- Inventory management
- Customer Service
- Computer literacy
- Team Work
- Communication Skills
- Visual merchandising
- Inventory restocking
- Employee training
- Time management
- Exceeds sales goals
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 04/04/03
- Gender: Male
- Marital Status: Single
- Religion: Hindu
Father's Name
Kamal Gurung
Languages
Nepali
First Language
English
Beginner
A1
Bengali
Elementary
A2
Hindi
Advanced
C1
Timeline
Sales Associate
Reliance Retail
01.2022 - Current
Higher Secondary -
WBCHSE