Younus Basha Syed
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Team Leader
Accenture Solutions Private
Hyderabad
12.2022 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Subject Matter Expert
Accenture Solutions Private
Hyderabad
12.2019 - 11.2022
- Mentored junior team members, contributing to their professional growth and development.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Collaborated with management to identify and prioritize new development concepts.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
Associate
Accenture Solutions Private
Hyderabad
12.2017 - 11.2019
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Education
Bachelor of Technology - Electronics And Communications Engineering
Brindavan Institute of Technology And Science
Kurnool04.2016
Secondary Education
St.Lourdes English Medium High School
Kurnool04.2010
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Work Planning
- Quality Improvement
- Client Service
Accomplishments
- Supervised team of 27 staff members.
- Recognize for significant contribution in the areas of client delight, operational rigor and engagement championship
- Recognize as rockstar buddy for helping new joiners
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Advanced (C1)
Additional Information
I do hereby confirmed that above shared details are true.
Timeline
Team Leader
Accenture Solutions Private
12.2022 - Current
Subject Matter Expert
Accenture Solutions Private
12.2019 - 11.2022
Associate
Accenture Solutions Private
12.2017 - 11.2019
Bachelor of Technology - Electronics And Communications Engineering
Brindavan Institute of Technology And Science
Secondary Education
St.Lourdes English Medium High School