YOUSUFAHMED MULLA
STATE-HEAD CNHI CAPITAL INDIA LTD
Bijapur,KA
Summary
Experienced with state-wide operational management, ensuring seamless execution of strategic initiatives. Utilizes strong leadership to drive team performance and operational success. Track record of optimizing processes and fostering collaborative work environment.
Results-driven professional with extensive experience in overseeing state-wide operations. Known for enhancing operational efficiency and leading successful teams. Renowned for adaptability and commitment to achieving organizational goals through strategic planning and effective communication.
Overview
21
21
years of professional experience
2002
2002
years of post-secondary education
Work History
State Head
CNH Industrial Capital
05.2024 - Current
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Achieved operational efficiency through effective budget management and resource allocation.
- Developed strong relationships with key clients, leading to increased revenue and market share.
- Expanded the client base through targeted outreach efforts, securing new contracts and partnerships.
- Conducted regular performance reviews, identifying strengths and areas for improvement in staff performance.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
- Supported the successful launch of new products by coordinating marketing campaigns and promotional events across the region.
- Implemented data-driven decision-making processes to identify areas for improvement and drive business growth.
- Managed and guided staff through daily and special project work.
- Maintained open lines of communication with all stakeholders, ensuring alignment on goals and expectations throughout the organization.
- Managed a team of sales representatives, providing guidance and support for their professional growth.
- Cultivated internal support for business plans and with external industry partners.
- Fostered a positive work environment that promoted collaboration, teamwork, creativity, innovation amongst employees.
- Led stakeholder meetings to review progress against objectives and address any concerns or issues arising during project implementation stages.
SENIOR BUISNESS DEVELOPMENT MANAGER
INDIA FIRST LIFE INSURANCE COMPANY
02.2023 - 06.2023
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
Area Sales Head
DIAMLER BENZ COMMERCIAL VEHICLES LTD
08.2018 - 02.2023
- Developed professional relationships with existing local businesses and prospects, collaborating to grow account base and establish unprecedented revenue channels.
- Developed both long-term strategic vision and strategy for team and managed day-to-day sales operations.
- Provided training and mentoring on business account and prospect engagement, consistently collaborating with leadership to generate leads and develop productive account relationships.
- Recruited, retained and supported diverse team of sales professionals with collaborative leadership and goal setting.
- Coached direct reports in sales strategy, pipeline management, opportunity acquisition and career growth.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Area Sales Manager
HDFC BANK LTD
02.2009 - 08.2014
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Prepared sales presentations for clients showing success and credibility of products.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Led sales region to increase sales and boost team morale.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Formulated tactics and strategies to target new potential customers within prioritized markets.
BRANCH MANAGER
MAHINDRA & MAHINDRA FINANCIAL SERVICES
01.2005 - 02.2009
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Assessed employee performance and developed improvement plans.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Launched new training program to boost employee skills and staff retention rate.
- Implemented service improvements to enhance sales cycle.
Education
Bachelor of Engineering - MECHANICAL (AUTOMOTIVE ENGINEERING)
PDA COLLEGE OF ENGINEERING
GULBARGA11-2001
Skills
Strategic team guidance
Sales team coordination
Sales metrics evaluation
Process improvement expertise
Effective strategic planning
Process optimization
Revenue increase strategies
Regulatory framework design
Cross-functional teamwork
Constructive mindset
Timeline
State Head
CNH Industrial Capital
05.2024 - Current
SENIOR BUISNESS DEVELOPMENT MANAGER
INDIA FIRST LIFE INSURANCE COMPANY
02.2023 - 06.2023
Area Sales Head
DIAMLER BENZ COMMERCIAL VEHICLES LTD
08.2018 - 02.2023
Area Sales Manager
HDFC BANK LTD
02.2009 - 08.2014
BRANCH MANAGER
MAHINDRA & MAHINDRA FINANCIAL SERVICES
01.2005 - 02.2009
Bachelor of Engineering - MECHANICAL (AUTOMOTIVE ENGINEERING)
PDA COLLEGE OF ENGINEERING