Music
Yugal Pahwa
Family Business
Indore
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
17
17
years of post-secondary education
Work History
Family Business
None
Indore
06.2020 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained new employees on proper protocols and customer service standards.
- Reduced operational risks while organizing data to forecast performance trends.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Intern
ITC Grand Central
Mumbai
12.2019 - 03.2020
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Explored new technologies and approaches to streamline processes.
Education
10+2 CBSE - Commerce
Emerald Hieghts International School
Rau 04.2004 - 04.2018
B.sc - Hotel Management
Institute Of Hotel Management(IHM)
Jaipur 06.2018 - 04.2021
Skills
Family relationship development
Business management and development
Business-to-customer expertise
Researching businesses
Business Development
Interests
Travelling
Sports
Timeline
Family Business
None
06.2020 - Current
Intern
ITC Grand Central
12.2019 - 03.2020
B.sc - Hotel Management
Institute Of Hotel Management(IHM)
06.2018 - 04.2021
10+2 CBSE - Commerce
Emerald Hieghts International School
04.2004 - 04.2018