Yulisa Howell
1645 Park Castle Way
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in retail and adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. I have experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Door Attendant
Indianapolis Zoo
04.2025 - Current
- Managed guest interactions to ensure a hospitable and inviting environment.
- Outlined necessary protocols to guests, enhancing their understanding before entering animal enclosures.
- Monitored and enforced safety standards for both guests and animals to mitigate risks.
Customer Service Associate
Walgreens
01.2025 - 04.2025
- Provided exceptional customer support, resolving issues and inquiries effectively.
- Managed inventory levels, ensuring product availability and organization.
- Collaborated with team members to streamline service processes for improved efficiency.
Online Personal Shopper
Buehler's Fresh Foods
11.2023 - 11.2024
- Streamlined online order fulfillment processes to enhance efficiency and accuracy.
- Collaborated with team members to optimize inventory management and product selection.
- Provided exceptional customer service through timely communication and order updates.
E-Commerce Associate
Whole Food Market
07.2022 - 11.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Amazon Prime Shopper
Amazon
09.2021 - 07.2022
- Collaborated with team members to complete timely orders and avoid delays.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Associate
Walmart
10.2015 - 09.2021
- Maintained tidy and clean work areas to promote optimal productivity and safety of customers.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Helped large volume of customers every day with positive attitude and focus on customer service.
Deli Associate
Giant Eagle
07.2018 - 08.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Education
High School Diploma -
ECOT (online Schooling)
Canton, OH2013
Skills
- Reliability and punctuality
- Team player mentality
- Initiative and Self-motivation
- Strong work ethic
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Adaptable and flexible
- Product knowledge expertise
- Client relationship building
- Flexible schedule
- Sales proficiency
- Online platform navigation
- Goal oriented
- Exceptional customer service
- Cash handling
Timeline
Door Attendant
Indianapolis Zoo
04.2025 - Current
Customer Service Associate
Walgreens
01.2025 - 04.2025
Online Personal Shopper
Buehler's Fresh Foods
11.2023 - 11.2024
E-Commerce Associate
Whole Food Market
07.2022 - 11.2023
Amazon Prime Shopper
Amazon
09.2021 - 07.2022
Deli Associate
Giant Eagle
07.2018 - 08.2018
Associate
Walmart
10.2015 - 09.2021
High School Diploma -
ECOT (online Schooling)