D. Kavitha
Chennai
Summary
Dynamic team leader with a proven track record at Travel Food Service, excelling in workflow management and team performance improvement. Adept in Excel and committed to fostering collaboration, I drive results through effective problem-solving and adaptability, ensuring project timelines are consistently met.
Overview
2027
2027
years of professional experience
Work History
Asst Manager - F&B Operations
Compass Group India Food Services Pvt Ltd, Chennai
Chennai
2022 - Current
- Coordinated daily food service operations and staff schedules to ensure smooth service delivery.
- Managed inventory levels and liaised with vendors to optimize supply ordering process.
- Created training materials to educate new employees on food safety standards and compliance.
- - Train and onboard new employees on SOPs, customer service, and sales techniques
- Coordinate with senior management for revenue growth and operational targets
- Handle escalated customer complaints and ensure quick resolution
- Oversee daily store operations, inventory, and compliance standards
- Prepare weekly reports on sales, expenses, and staff productivity
- Lead team meetings to review performance and customer feedback
Team Leader
Travel Food Service
Chennai
05.2020 - 2022
- Supervised team operations during peak service hours.
- Resolved customer complaints efficiently and professionally.
- Trained new employees on service standards and procedures.
- Coordinated staff schedules to ensure adequate coverage.
- Implemented safety protocols to maintain a secure work environment.
Trainee GSA
Travel food service
Chennai
02.2015 - 05.2020
- Promotion: Team Leader
- Streamlined daily operations and workflow management for the team.
- Facilitated routine administrative tasks and documentation for staff.
- Coordinated with colleagues to meet project timelines.
- Supported team members during peak service hours.
- Collaborated with staff to improve workflow efficiency.
Pizza Corner
Pizza Corner
Chennai
2013 - 2015
Industrial Training
Habils Hotel
Chennai
2013 - 2013
Education
SSLC -
Government High School Allapakkam
Porur01.2010
H.S.C -
Government High School Porur
Porur01.2012
BSS.(DIPLAMA IN HOTAL MANAGEMENT) -
Amirta International of Hotal Management
Tambaram01.2015
Skills
- Workflow management
- Excel
- Microsoft Office
- Team performance improvement
- Results-oriented
- Problem solving
- Initiative-driven
- Adaptability
- Communication
- Commitment to teamwork
Achievements Awards
- Employee of the Quarter, 03/01/18 - 05/31/18
- Best Employee of the Month, 2017
- Winner in Carrom District Level, 2012
Languages
- English
- Tamil
Hobbies and Interests
- Drawing
- Reading Books
Personal Information
- Father's Name: A. Dhannapani
- Title: Team Leader
- Date of Birth: 11/20/55
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Team Leader
Travel Food Service
05.2020 - 2022
Trainee GSA
Travel food service
02.2015 - 05.2020
Asst Manager - F&B Operations
Compass Group India Food Services Pvt Ltd, Chennai
2022 - Current
Pizza Corner
Pizza Corner
2013 - 2015
Industrial Training
Habils Hotel
2013 - 2013
SSLC -
Government High School Allapakkam
H.S.C -
Government High School Porur
BSS.(DIPLAMA IN HOTAL MANAGEMENT) -
Amirta International of Hotal Management