English
Hi, I’m
Yuvadeep Nihaar Anugula
HR MANAGER
Secunderabad
Summary
HR Professional with 14 years of experience in Corporate industry with Team Management, Service Delivery and Process Management skills.
Proven skills in Building & Managing Teams, Remote Project Transitions and Service delivery.
Overview
13
years of professional experience
2
Certifications
3
Languages
Work History
Pepsico Global Services India Pvt LtdHyderabad
Associate Manager - HR
11.2019 - 04.2024
Job overview
- Responsible for managing HRSS teams, ensuring that all required resources are allocated
- Key member and first employee to join and setup HR Service Center in Hyderabad and Mexico.
- Responsible for the daily operation of sub-teams
- Handled Job Information updates, Termination, Leave of Absence, Position Management
- Worked on multiple transitions for PFNA, PBNA, Corporate, QFNA and APAC/AMESA
- Worked on organization restructuring
- Working on Hire to Retire process starting on-boarding to exit
- Leading the regional HR Shared Services Specialist Centre Team across the Americas region
- Developed and managed Teams like Job and Compensation, Termination, Position related change, mapping
- Managing day-to-day operational transactions
- Developing the Specialist Centre strategy and coaching individual contributors
- Serving as the primary contact for CoEs, HRBPs, and managing escalations
- Identifying opportunities for team education and assisting in onboarding new members
- Driving regional efficiency, harmonization, and simplification with a focus on continuous improvement
- Ensuring optimal delivery of HRSS Specialist Centre aligned with company standards
- Demonstrating initiative, self-direction, and sound judgment to resolve issues
- Escalating situations outside standard operating procedures to the Regional Head of HR Shared Services
- Managing relationships with external vendors and exercising judgment in proposing solutions
- Leading and performing human resources-related transactions and business processes
- Developing, analyzing, and documenting procedures, processes, and protocols
- Participating in testing, implementation, upgrading, and support of new system changes
- Troubleshooting unusual data entry issues and collaborating on resolutions
- Collaborating with HRSS team members and division resources to expand or modify services
- Acting as a liaison with cross-functional HR teams, overseeing development and documentation of procedures
- Building and maintaining specific vendor relationships
- Briefing COEs, HRBPs, and payroll on KPIs and suggesting process improvements
- Engaging with team members to educate employees on relevant HR content and updates
- Conducting regular risk assessments and overseeing departmental compliance with regulatory audits
- Developing HRSS Specialist Centre strategy and leading individual contributors
- Measuring operational KPIs and ensuring prompt resolution of complaints to meet compliance requirements
- Delivering metrics and analytics on team performance, striving for Operational Excellence
- Administering quality checks and audits to verify data accuracy
- Assessing existing programs and processes, developing initiatives to increase efficiency and reduce waste
- Fostering an environment of continuous learning and improvement
- Leveraging the HR Knowledgebase to ensure team members have up-to-date knowledge
- Working closely with COEs, Digital Employee Experience team, and Global HR Technology team to identify, prioritize, and operationalize continuous process improvement efforts
- Collaborating with Stake holders in the organization to align with Shared services objectives
- Handled escalation, addressed bottlenecks by gaining consensus on decisions, and balanced the business needs versus technical constraints
- Managing and Analyzing data to identify trends, issues and opportunities for improvement and to develop action plan for addressing them
- Worked with multiple stake holders
- Responsible for preparing Weekly, Monthly and Quarterly reports, and dashboards to meet the operations decision-making requirements
- Directing & monitoring associates as per client requirement, understanding and responding to their needs in terms of agreed timelines and providing exceptional services
- Identify Top performs and provide additional responsibilities and groom them for further growth
- Conduct regular meetings/ calls to discuss Project Process
- Interface with business and stakeholder to understand, document the business process
- Acted and coordinated between geographically dispersed teams and contributed to the significant reduction of process defects
- Closely worked with the Transition team during new deals to understand, design, define and deliver client requirements
- Key Player in transitioning of work from different regions
- Successfully transitioned and centralized work from Frito Lay NA, Pepsico Beverages NA, Corporate, QFNA and APAC
- Key Player in implementing FMEA and Process Excellence.
Unisys Global Services, India.
Business Operations Sr Associate - HR
01.2013 - 11.2019
Job overview
- Hold accountability for Services Delivery
- This involves monitoring and analyzing, recoverability, Productivity which is the prime focus for enhancing the business goals of the organization
- Besides carry out efforts towards internal resource deployment
- The objective is to ensure that we deliver the right skilled resource, at the right cost at the right time
- Responsible for preparing Weekly, Monthly and Quarterly reports and dashboards to meet the operations decision-making requirements
- Onboarding and Orientation: Assist in the onboarding process of new hires, ensuring a smooth and welcoming experience
- Conduct orientation sessions and provide necessary information to help them integrate into the company culture
- Performed of key HR functions including pre-boarding, onboarding, time & attendance, and offboarding of employees
- Responsible for managing team, ensuring that all required resources are allocated
- Responsible for the daily operation of sub-teams
- Process the full & final settlement of exited employees by providing inputs to the payroll team
- Directing & monitoring associates as per client requirement, understanding and responding to their needs in terms of agreed SLA’s/KPI’s and providing exceptional services
- Planning coordinating and evaluating the work of staff in computer operations, data control, and operations support functions
- Assigning human resources/workforce, directing their work, and evaluating operational performance
- Carrying out daily responsibility of problem management as related to computer operations procedures and control mechanisms
- Responsible for quality assurance and data security
- Responsible for developing methods for improving the efficiency of the program
- Initiating compensation changes, personal changes, transfers, conducting exit interviews and updating responsible HRBP’s and Manager’s
- Collaborating with other units to coordinate work changes
- Responsible for generating global delivery reports, head count report and attrition report
- Organize weekly team meetings with associates to ensure smooth flow of work and identify showstoppers
- Identify Top performs and provide additional responsibilities and groom them for further growth
- Conduct regular meetings/ calls to discuss Project Process
- Interface with business and stakeholder to understand, document the business process
- Acted and coordinated between geographically dispersed teams and contributed to the significant reduction of process defects
- Closely worked with the Transition team during new deals to understand, design, define and deliver client requirements
- Handled escalation, addressed bottlenecks by gaining consensus on decisions, and balanced the business needs versus technical constraints
- Responsible for delivery of large-scale programs supporting various functions of EDM Data Center
- Accountable for Sponsor relationship, end to end program execution, delivery of services
- Created the functional specifications, documenting the process for every KPI along with threshold and target needs and security aspects
- Managed the team of over 28+ team members in global delivery
- Addressed bottlenecks, provided escalation management; drove the effort/schedule, prioritized the scope identified must have’s vs good to have collaborating with partner teams; managed internal/external risks, issues, and dependencies
- As a Subject Matter Expert, assisted the business in solving complex problems and patterns thru simple solutions; built the credible relationship with business partners.
Broadridge
Analyst
01.2011 - 01.2013
Job overview
- This role is a true relationship & partner type of role that requires the right person engaging with their internal and diversified client base of leaders, managers, and employees to provide the best people related HR solutions
- This is a highly interactive position that requires associate to be present, nimble, accountable, curious, and have excellent follow-through, Time management is important, as HR is a valued partner to the business and with great value, comes high demand
- The chosen candidate will have a high level of personal and professional integrity and will be trustworthy, polished, and well organized
- Provided Support for Broadridge Solution NY
- Performed Data input, backend Support and verification
- Provided First level as well as Second Level Support, worked on escalations
- Generated daily reports and trained the new associates on the process
- Was involved in a highly sensitive and confidential process
- Manage employee relations from hire to exit which includes rolling out the paperwork, on-boarding, payroll co-ordination, salary appraisals, cash advances, exit formalities, document bi-weekly discussions with employees
- Managing day-to-day correspondence and email
- Recognize time-sensitive requests
- Ensuring documents (e.g
- W2 documents, contracts of employment, employment related letters) are processed correctly and in timely manner according to legal requirements
- Initiate and co-ordinate end to end background checks as per client requirements
- Maintain employee leave tracker and update the same on a monthly basis to the management
- Update, maintain and share all relevant reports with the management on a daily/weekly/monthly basis
- Manage weekly and bi-weekly audits to ensure accuracy in structural alignment to drive transaction review and approval
- Conduct an audit on the paperwork on a monthly basis to ensure 100% compliance
- Provides support to a specific business unit; works independently and/or closely with stakeholders (Managers, HRBP’s) to help resolve queries which arise directly from the business
- Contributes to projects as a team member and takes ownership of certain elements of the project
- Reports progress against goals to senior leadership and consults with leaders to identify actions to address opportunities for enhancements
- Effectively collaborates with various departments and maintains procedures and processes for accurate and timely reporting, HR compliance, governance and participant communication
- Providing regular as well as ad-hoc reports, data and statistics.
Education
Aurora School of Business Hyderabad
Master of Business Administration (HR & Finance) from Human Resources Management, Financial Accounting
06.2011
St Joseph Degree College Hyderabad
Bachelor of Commerce from Business Administration And Management
06.2009
Indian Institute of Management Indore
AHRMS (IIM Indore) from Human Resources Management
06.2024
Skills
Hire to Retire
undefinedCertification
AHRMS – IIM Indore
Accomplishments
- Received an Annual Award in 2014-15 for Service Excellence.
- Certified Six Sigma Yellow Belt
- Valued contributor for consecutive 3 Years
- Received Business Excellence Award for the year 2020.
Office Productivity Tools
- Success Factor
- Workday
- PeopleSoft
- Service Now
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Specialities
- Leadership and Team Building
- Accuracy/Attention to Detail
- HR Shared Services Setup
- Worked on Tool implementation, simplification, transformation and enhancements.
- Team Building
- Build VS Buy (Utilize existing resources by providing training to upgrade their Skills instead of picking an external resource at a higher cost)
Personal Information
- Father's Name: A. Rajendernath
- Date of Birth: 08/16/88
- Gender: Male
Software
Timeline
Associate Manager - HR
Pepsico Global Services India Pvt Ltd
11.2019 - 04.2024
Business Operations Sr Associate - HR
Unisys Global Services, India.
01.2013 - 11.2019
Analyst
Broadridge
01.2011 - 01.2013
Aurora School of Business
Master of Business Administration (HR & Finance) from Human Resources Management, Financial Accounting
St Joseph Degree College
Bachelor of Commerce from Business Administration And Management
Indian Institute of Management
AHRMS (IIM Indore) from Human Resources Management
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