Results-driven A+ Certified Microsoft Professional with over four years of experience in the UK public and private sectors, specializing in delivering tailored Power Platform and Dynamics 365 CE solutions. Strong technical acumen, combined with extensive CRM project experience across diverse industries such as telecom, oil and gas, finance, and government, ensures the ability to meet complex client needs. Proficient in all aspects of Dynamics CRM and the full Software Development Life Cycle (SDLC), with a proven track record in developing Power Apps, Power Automate, and Logic Apps. Recognized for exceptional problem-solving abilities, strategic thinking, and effective communication skills that foster collaboration and drive team success under tight deadlines.