Experienced Deployment in EDI/N4 TOS Applications-N4 & N4 Mobile/N4 Billing/ECN4 with Manual Testing/Senior QA Engineer/Automation Testing/Team lead/Assistant Manager with over 9.8 years of experience in Servimos Technologies Private Limited. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Assistant Manager/Automation Tester/Team Lead
Servimos Technologies Private Limited
04.2020 - Current
N4, N4 Billing, ECN4, and N4 Mobile - Acquired knowledge and trained the team on a project basis.
Created plans and communicated deadlines to complete projects on time.
Strong experience in deployment and problem-solving skills in N4 TOS applications, N4, N4 Mobile, N4 Billing, ECN4, and XPS.
Three years of industry experience in software testing (automation) with a solid understanding of test planning, test design, test execution, and defect reporting and tracking.
Expertise in understanding and analyzing test requirements, tracking changes, and maintenance of test requirements.
Strong experience in automating web application testing using Selenium WebDriver, Cucumber, and the TestNG framework (programming language: Java, and script: Python).
Writing test cases using element locators, WebDriver methods, Java programming features, and TestNG annotations.
Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Manage a team size of six, and train juniors as per project needs.
Azure cloud technology - Every project - Commit/Run services using Docker and web app services automatically. Integrated with Jenkins for containerization and deployment.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Senior QA Engineer
Servimos Technologies Pvt. Ltd
02.2019 - Current
N4, N4 Billing, ECN4, and N4 Mobile - Acquired knowledge and trained the team on a project basis.
Strong experience in deployment and problem-solving skills in N4 TOS applications, N4, N4 mobile, N4 billing, EDI, ECN4, and XPS.
Good exposure to the Software Development Life Cycle and QA-related processes.
Experience in formulating test strategies, developing test scripts, and executing or updating test cases.
Well-versed in distinct types of testing, such as integration testing, regression testing, user acceptance testing, performance testing, and smoke testing.
Team player with efficient communication skills, and proven abilities to work with cross-functional teams to resolve complex issues.
Review the work done by other team members, and prioritize the bugs reported by them.
Testing of web and mobile applications.
Defect logging and tracking.
Lead the junior QA team.
Managed over three customers per day.
Reduced impact: 70% client work.
Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
Collaborated closely with developers to identify, reproduce, and resolve software bugs.
QA Engineer
Servimos Technologies Pvt. Ltd
02.2017 - 01.2019
N4, N4 Billing, EDI, XPS, ECN4, and N4 Mobile - Acquired knowledge project basis.
Provide the root cause analysis document to the team lead.
Provide client support with leads and managers.
Managed junior testers at the project level.
Manager over 3 customers per week.
Contributed to successful product launches through meticulous end-to-end testing of applications.
Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
Associative Software Engineer
Servimos Technologies Pvt. Ltd
04.2016 - 01.2017
HRMS project developed by JSP, Spring, Hibernate, and AJAX.
Provided the first project with UI and backend technologies in the office for real-time use.
Train the trainee with code fixes and reviews.
Increased HR project efficiency by 70%.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Anna University
Kanchipuram, India
04.2001 -
Skills
Manual Testing
Certification
JAVA, J2EE, spring and hibernate
Accomplishments
Supervised team of 6 staff members.
Collaborated with team of 6 in the development of APMT Rotterdam and DPW VAN.
Documented and resolved issues which led to Good results in DPW AUS ECN4.
Timeline
Assistant Manager/Automation Tester/Team Lead
Servimos Technologies Private Limited
04.2020 - Current
Senior QA Engineer
Servimos Technologies Pvt. Ltd
02.2019 - Current
QA Engineer
Servimos Technologies Pvt. Ltd
02.2017 - 01.2019
Associative Software Engineer
Servimos Technologies Pvt. Ltd
04.2016 - 01.2017
Bachelor of Engineering - Electrical, Electronics And Communications Engineering