Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Yuvaraj Jeyasankar

Lead Business Analyst
Chennai,TN

Summary


Professional Summary


  • 16+ years of overall experience in the IT industry with 8+ years as a Business Analyst in Insurance domain.
  • FLMI certified (LOMA) professional with good knowledge in Product setup, New Business, Underwriting, Policy Servicing and Claims
  • Scrum Product Owner (CSPO) with a proven track record of driving product development and enhancing team productivity.
  • Involved in configuring multiple Life and Annuity products in Allianz Business System & OnDeck application
  • Worked closely with Project Stakeholders, Subject Matter Experts (SMEs), and Business Users to understand the requirements and specifications for new applications along with re-engineering the existing applications.
  • Extensive experience in creating Business Requirement Document (BRD), Functional Requirement Document (FRD), Flow charts, Mock-up, Use Case Model, Activity Diagrams using UML (Unified Modelling Language).
  • Experienced in working in an Agile Scrum environment with ability to breakdown requirements into Epics, Features and User stories.
  • Expert on System, Integration and User acceptance testing
  • Experience in performing Gap Analysis by understanding and mapping the AS-IS state and TO-BE state.
  • Proficient on STLC, Defect life cycle, Defect tracking and Test Management.
  • Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments.
  • Diligent worker with strong communication and task prioritization skills

Overview

17
17
years of professional experience
4
4
Certifications

Work History

Lead Business Analyst

Go Digit Insurance
04.2024 - Current

Worked as a product owner for term life products: Digit Healthy Glow, Digit Glow, and Digit Glow Plus.
Configuration of New Life and Annuity products in Allianz Business configuration suite
Led cross-functional teams to gather, analyze, and document business requirements for retail life insurance products, underwriting systems, and claims processing.
Partnered with actuarial, underwriting, and IT teams to design and implement solutions that improved policy administration and customer experience.
Conducted gap analysis and feasibility studies to support new product launches and regulatory compliance initiatives.
Translated complex business needs into functional specifications for system enhancements and digital transformation projects.
Facilitated workshops and stakeholder meetings to elicit requirements and align business goals.
Developed and maintained business process models, use cases, and user stories using JIRA
Led UAT planning and execution, ensuring system changes met business expectations and compliance standards.
Ensured alignment with Indian regulatory frameworks IRDAI.

Lead Business Analyst

Mphasis
02.2020 - 04.2024

Client: F&G Insurance

Domain: Insurance & Investment Accounting

Project(s): E-App,Internal Systems,Data platform & Clearwater Migration

Tools and Technology: LifeSys, OnDeck, Affirm, Firelight, AN4, Clearwater Reporting,Informatica, QuerySurge, SQL Server,JIRA,ALM


Responsibilities –

  • Coordinating with the Product Management team in Configuring New Life and Annuity products in OnDeck tool.
  • Conducting JAD sessions to identify the Business Rules, Functional and UI requirements.
  • Documenting Business Requirement Document,Function Specification Document,Traceability matrix,System Appreciation Document,Application Handbook and User Guide
  • Documenting User stories,Wireframes and flow diagrams (Bank & Non-bank products)
  • Handling End to End Testing/Integration testing, Coordination across all streams (New Product Testing,New Distributors,etc)
  • Providing FSD walkthrough to the Development and Testing team
  • Providing clarification on the requirements
  • Providing Test Estimation, Test Summary Report, Test Metrics (Daily/Monthly), Daily Status Report, Defect Summary Report,etc.
  • Responsible for the Defect Management,Metrics Dashboard & Internal audit
  • Taking part in Sprint Planning,Daily Scrum,sprint Retrospective and Sprint Review meetings
  • Review UAT test plan with key stakeholders and obtain sign-off on system acceptance
  • Mentoring and providing Life Insurance domain training to the team members

Senior Business Analyst

Mphasis
12.2017 - 12.2019

Client: GWL (Great West Life Assurance Company)

Domain: Insurance

Project: INGENIUM 5.4 to 7.7 Upgrade and Migration project.

Tools & Technology: INGENIUM 5.4, INGENIUM 7.7,JIRA,Selenium,AURA,SQL


Responsibilities -

  • Performing GAP analysis for the Product setup and new open block scenarios
  • Documenting Business Requirement Document and Function Requirement Document.
  • Providing FRD walkthrough to the Development and Testing team
  • Testing the Batch process for the manual updates in INGENIUM.
  • Testing on Underwriting and Agent transaction process in INGENIUM.
  • Handling System testing and Integration testing
  • Analyze requirements and providing estimates
  • Preparing the Test Plan, Test Strategy,Test summary report for the management updates.
  • Testing the Interface systems via SOAP UI tool (API Testing)
  • Creating Mapping sheets for the External systems.
  • Handling Defect triage calls and Defect management
  • Preparing the Causal Analysis report (CAR) for recording success and failure of the project.
  • Documenting Knowledge Repository after completion of each release.

Business Analyst

Mphasis
01.2016 - 11.2017

Client: QBE (Australia region)

Project: GWCC-GCT_QA ( 2016 to 2017 )

Domain: General Insurance

Tools & Technology: Guidewire Claimcenter,JIRA, SQL,
Bottom-Line, CTK & Symbility


Responsibilities:

  • Analyze and understand the requirements and provide estimation
  • Prepare Test Plan, Test cases and Test Strategy
  • Map the requirements to the Test cases and Execute the Test cases in QC
  • Perform Regression testing after completion of every release and provide sign-off for the assigned tasks on target date
  • Conducting sessions to identify the Business and Functional requirements
  • Preparing Business requirement documents and Functional specification documents
  • Prepare Knowledge Repository after completion of each release.
  • Attend weekly status meetings, walkthrough calls and defect triage calls.
  • Provide KT to the team members on the Processes and Applications

Senior Support Engineer

Mphasis
09.2012 - 12.2015

Client: Telstra

Domain: Telecom

Project(s): ECLIPS & E000RVR

Tools & Technology: VC++, UNIX, VB,Witness/Impact 360, Informatica,Oracle 9i/11g, SQL Server 2008


Responsibilities:

  • Analyzing the requirements and performing impact analysis
  • Code fix for all Enhancement projects.
  • Automation of jobs
  • System and Functional Testing
  • Preparing the Design, Test cases & WPR (Work Product Review) documents
  • Providing production support and performing bug fixing
  • Preparing all support related documents like Handbook and Support documents
  • Providing 24*7 production support

Technical Support Engineer

Mphasis
04.2008 - 03.2012

Client : Embarq

Domain: Telecom

Project(s): COMx, Next Generation Dispatch & CLICK/PTO

Tools & Technology :C#,ASP.NET 3.5, LoadRunner, SQL Server 2005,Click/PTO,SSRS, Oracle 10g


Responsibilities:

  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
  • Analyzing the requirements and performing impact analysis.
  • Preparing the Design, Test case & WPR (Work Product Review) documents
  • Reviewing Project artifacts (LLD, Code, Test case)
  • Setting up the Test Environments for System and End to End testing
  • Providing code fixes, Monitoring jobs, and automation of jobs.
  • Providing 24*7 production support and performing bug fixing
  • SSRS Report generation

Education

B.Tech (IT) - Information Technology

TJ Institute of Technology, Anna University

Skills

    Domain Skills: Allianz Buisness System, Ingenium, LifeSys,Digit Plus, Affirm, Firelight, OnDeck, Clearwater Reporting tool, Guidewire Claimcenter


    Technical Skills
    : Informatica, SQL Server, DB2, Camunda, QuerySurge, SSRS, Oracle,Click/PTO, JIRA,ALM,MS Office Suite, Axure RP, Drawio


    Certifications: FLMI (LOMA), CSPO, QuerySurge Certified practitioner

Certification

* FLMI (LOMA)

Accomplishments

  • Received Tech Titan award from the Go Digit Director for successful implementation of Term life product
  • Received Mphasis Summit award twice from F&G Delivery Leader
  • Received Pat on the back award from Mphasis Insurance Domain Leader
  • Appreciated by F&G clients for successful implementation of ARES & CW Migration project and received Spot award
  • Recognized by clients and rewarded with Client-appreciation monetary bonus twice
  • Technical Contributor in Organizational recruitment drive

Timeline

Lead Business Analyst

Go Digit Insurance
04.2024 - Current

Lead Business Analyst

Mphasis
02.2020 - 04.2024

Senior Business Analyst

Mphasis
12.2017 - 12.2019

Business Analyst

Mphasis
01.2016 - 11.2017

Senior Support Engineer

Mphasis
09.2012 - 12.2015

Technical Support Engineer

Mphasis
04.2008 - 03.2012

B.Tech (IT) - Information Technology

TJ Institute of Technology, Anna University
Yuvaraj JeyasankarLead Business Analyst