YUVARAJ K
KODAD
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Certification
15
15
years of professional experience
Work History
SENOIR ENGINEER
M/s: Zuari Cement Ltd C/o Heidelberg Group
Dondapadu
11.2025 - Current
- Auto Garage HEMM - Mines Dept. My job role covered hydraulic excavators and OHT 40T dumpers maintenance and technical support
- Strived for zero incidents by implementing strict safety protocols and minimizing machinery breakdowns.
- Prioritized team safety by coordinating activities to ensure efficient workflow and proper work allotment.
- Monitored performance metrics to identify and address areas for improvement.
- Implemented best practices in engineering standards and procedures.
- Conducted risk assessments to identify potential issues in engineering designs or processes.
- Resolved the customer issues in a timely manner.
SERVICE ENGINEER- CUSTOMER SUPPORT (CSE) Customer support engineer
GMMCO LTD (Customer Support) SERVICE
HYDERABAD
03.2016 - Current
- I have worked there Ramagundam branch Telangana, I have covered SCCL customers, I worked on 773E CAT Dumpers,1035 HM dumpers.
- Provided maintenance service support for AMC and CVA machines.
- Provided comprehensive support to cement customers, ensuring operational efficiency and satisfaction.
- Delivered urgent service support to UTCL and private customers, resolving critical machine issues.
- I have worked the site and attend the above customer complaints on machines.
- I have attended the machine models,950H CAT loaders,988H,770G CAT dumpers,D6R2 dozer ,SEM656D loaders,2021B,C,D,E HM loaders.
- Assumed role of resident engineer at Kodad location.
- Sagar Cements, Zuari Cements ,KCP unit 1&2 , NCL , ICL wadapally and Kesoram Cements
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information, and implemented effective solutions to enhance machine performance.
Service engineer (Contract) Site work
L&T Mining Machinery (Team Lease) Ctrt
Kanchipuram
04.2015 - 02.2016
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Worked at team lease contract in L&T mining machinery product support
- Worked there to HD785-7 100t Dumpers preventive maintenance, product support.
DET (Diploma Engineer Trainee)
GESTAMP Automotive INDIA PVT
Siperambadur, Chennai
04.2014 - 03.2015
- Good organization skills and task management abilities
- Demonstrated leadership skills in managing projects from concept to completion.
- Car body parts keep in store, parts inward and outward work
DIPLOMA TRAINEE
HWASHIN AUTOMOTIVE INDIA PVT LTD
SIPCOT,IRUNKATTUKOTTAI
04.2011 - 03.2014
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
- Ran errands and provided general office support in a professional environment.
- Resolved problems, improved operations and provided exceptional service.
- I Was working to Car Body parts assembly works. Production side Car industry.
Education
DME (Diploma in Mechanical Engineering) - Mechanical Engineering
Anna University (DME)
CPTC ,Cheyyar Polytechnic College - Cheyyar, Tiruvanamalai DT03-2011
No Degree: SSLC/ Board of Secondary Education -
TVHSS, SCHOOL Thiruvallur Higher Secondary School
GUDIYATHAM,VELLORE (DT), TAMILNADU (ST)01-2008
Skills
- Equipment maintenance
- Technical support
- Risk assessment
- Engineering standards
- Customer relationship management
- Team coordination
- Hydraulic systems
- Effective communication
- Organizational skills
- Problem solving
- Time management
- Safety awareness
- Team leadership
- Technical presentation
- Key performance indicators
- Management skills
Languages
English
Beginner
A1
Certification
- Mines and HEMM safety awareness program certified.
Accomplishments
- Annual service target achieved. Customer side remarks: zero.
Affiliations
- Association for Computing Machinery
- Project Management Institute
Additional Information
Languages: Tamil, Telugu, English
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Timeline
SENOIR ENGINEER
M/s: Zuari Cement Ltd C/o Heidelberg Group
11.2025 - Current
SERVICE ENGINEER- CUSTOMER SUPPORT (CSE) Customer support engineer
GMMCO LTD (Customer Support) SERVICE
03.2016 - Current
Service engineer (Contract) Site work
L&T Mining Machinery (Team Lease) Ctrt
04.2015 - 02.2016
DET (Diploma Engineer Trainee)
GESTAMP Automotive INDIA PVT
04.2014 - 03.2015
DIPLOMA TRAINEE
HWASHIN AUTOMOTIVE INDIA PVT LTD
04.2011 - 03.2014
DME (Diploma in Mechanical Engineering) - Mechanical Engineering
Anna University (DME)
No Degree: SSLC/ Board of Secondary Education -
TVHSS, SCHOOL Thiruvallur Higher Secondary School